• Oversee the acquisition, deployment, and maintenance of all district Special Education MacBooks, AAC devices and iPads• Manage, configure and support Special Education database of Student Information System• Aggregate and verify Special Ed. Data for state and federal reporting• Provide technical support for staff at district offices and Special Education staff at the schools• Collaborate with software vendors to negotiate contracts, ensure service level agreements are met, and manage licensing• Software Administrator for 20+ Special education softwares and tools within the district

• Provide consulting services on business process management and recommendations for IT infrastructure to notable organizations such as: American Friends Service Committee, Women’s International Leaders of Greater Philadelphia, Friends Association for Higher Education, The Shalom Center, American INSIGHT, Friends General Conference• Website migrations, WordPress installations, and Google Workspace backends for Nonprofits of all sizes• Design and install A/V systems for meeting spaces of all sizes and requirements• Hardware/Software maintenance and troubleshooting for clients in both Windows and Mac OS environments• Remote Monitoring and Management for individual clients and businesses of up to 25 users

• Worked on development and design of American INSIGHT’s first online academic course• Supervise marketing and content strategies for organization’s online presence• Develop and implement organizational strategic plans and company policies

• Designed first online production of annual Free Speech Film Festival and manage production of subsequent hybrid film festivals• Manage IT infrastructure and train staff and contractors on organization’s IT platforms

• Managed A/V for in-person conferences and large events with 500+ participants• Set up and monitor web conferencing for executives, committees, and program staff in 25 domestic and 16 international officesDesigned A/V installations for traditional and informal meeting spaces requiring hybrid customizations• Developed training curriculum and supporting documentation for communication platforms and software• Managed upgrading of A/V for Historical spaces requiring special consideration

• Presented at Association of Program Directors in Internal Medicine National Conference for 250 - 300 Residency and Fellow Program Directors each year• Developed and managed the online training evaluation system, with over 40,000 resident and fellow evaluations per year• Liaison to IT department for database management and project requests• Managed all call center activities for Resident and Fellow evaluation discrepancies

Whiteboard Media is a Philadelphia-based internet consulting firm specializing in strategic planning, end-to-end website solutions, and ongoing support services.