Maintaining the customers’ IT infrastructure (Network devices, Severs,Active directory).Support and service consulting the customers with their inquiries (DNS,Domain registration,Domain/Web hosting, and DC related tasks).Providing bandwidth reports for the customers’ network.Monitoring NourNet internal network and servers.Following up with Telcos, providers, and partners till resolving the issue.Monitoring, start troubleshooting, and resolving VIP customers’ issuesproactively.Trained, coached, and supervised new staff members

Designing and installing well-functioning computer networks, connections and cabling.Performing troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network.Testing and configuring software and maintain and repair hardware and peripheral devices.