Khalil Novaes Rocha Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

Santo Digital is an innovation company and Google Cloud partner. I worked on projects with technical teams in a Tribe model. I have experience in prospecting and have a strong understanding of Cloud Infrastructure (GCP) products, Data, and Artificial Intelligence.Key responsibilities included:- Structuring the demand generation process from marketing-provided lists.- Outbound prospecting and hunting.- Inbound lead qualification.- Utilizing SPIN, BANT, and GPCTBA C&I methodologies.

São Paulo, Brasil

ConstruCode is the top 1 Construtech in Brazil, ensuring that construction companies and developers meet their schedules, avoiding rework and unforeseen costs by integrating project and construction teams. Our platform ensures that the most up-to-date information is always used for construction execution- Qualification and consultative prospecting of new outbound leads- Mapping of new companies and contacts- Qualification of inbound leads and directing them to the sales executive- Business opportunity management- OKRs management- Active support in improving internal processes related to the sales machine- SPIN Selling- CRM update and sales funnel management with Pipedrive- Being the reference point for new people joining the pre-sales team

São Paulo, São Paulo, Brasil

I worked on the Field Tests team ensuring the quality and reliability of the delivered products.Among the projects I participated in, it is worth mentioning:- Project LG Electronics, the main client in the QA area, I worked testing the software of the entire line of LG smartphones, applying specific batteries of tests to guarantee the quality of the software when it was released to the end user.- Manual Test Battery on Android devices.- Applied test battery automation using Python on Android devices.- Field tests en route consisted of analyzing the mobile networks inside a moving vehicle and simulating the real use of the user in that specific scenario.

São Paulo E Região, Brasil

Resolutte is a project management company focused on contact center solutions.I was invited to participate in the entire cycle of a new solution (Altitude, the same solution from my predecessor company) with a new product from a new aspect of the company, which began with the acquisition of a new customer in the sales process, followed by the gathering of requirements that this client needed based on its business model and demand, in order to deliver the system in a personalized way. Among my duties stand out:- Requirements gathering. Together with the client, we identified the needs of the project to meet with the best possible architecture and structure, providing maximum performance and productivity.- Installation of servers. After receiving new servers, I was responsible for installing operating systems (Windows) and allocating machine resources to meet the demands that these servers would receive.- Implementation of systems. I was responsible for implementing our solution on the servers and customizing it based on the needs of each client.- Helpdesk. After the system was delivered, I also gave guidance and support on how to use it, in addition to helping with any and all doubts or needs that the client had with the platform.

São Paulo E Região, Brasil

Altitude Software (now Enghouse) is a leading global provider of contact center software, services, and solutions.This was my first internship as a bachelor's student, I had the opportunity to learn about different areas of technology, such as:- Help Desk, answering customer calls and helping them with their doubts and needs within the Altitude platform.- Development, developing systems that integrate the platform with different custom CRMs at the request of each client. In this process, I used C# | SQL | GitLab | Altitude Script (the company's own programming language, based on C++). I also developed IVR scripts.One of the projects that I am most proud to participate in was the virtualization of the contact center servers at Banco Itaú, the largest bank in Latin America. In this project, I mainly supported the support of the Altitude tool

São Paulo

Acessa Escola was a project applied in state schools in São Paulo focused on improving the performance of public school students in academic disciplines through technology.In this project, I helped students from 5th to 3rd grade in school activities using computers.Mainly through searches on Google and Youtube I was able to contribute to the students' understanding of the subjects of the school series and consequently help to increase their grades.I also supported teachers of different subjects to teach their subjects with the help of technology.

Bacharelado, Sistemas De Informaçao

Tecnico, Building Construction Technology