• Building and maintaining Customer relations. • Telemarketing, making calls to customers to build relationships (customers from Europe region). • Developing Marketing & Sales strategies. • Keeping track of marketing trends and applying them when needed. • Setting plans and creating ideas to keep up with the sales. • Drafting & studying customers buying behavior.

Success Advisor: • Build and maintain client relationships, serving as their primary point of contact and advocate. • Help clients define and achieve their goals by providing guidance, support, and resources. • Conduct regular check-ins with clients to assess progress and identify areas for improvement. • Collaborate with other team members to develop and implement strategies to optimize client success. • Keep accurate records of client interactions and progress in CRM software. • Stay up-to-date on industry trends and best practices in customer success. Sales Executive: • Develop and maintain strong client relationships, ensuring satisfaction and repeat business. • Conduct product demonstrations to potential clients. • Negotiate and close deals to meet or exceed sales targets. • Collaborate with team members to optimize sales strategies and improve overall performance. • Keep accurate records of sales activity and customer interactions in CRM software. • Stay up-to-date on industry trends and competitors’ products and services.

Collected customer feedback and made process changes to exceed customer satisfactiongoals.• Managed & attended incoming calls each day with the utmost professionalism andknowledgeable service.• Offered basic technical support for clients on a wide range of company products.• Gathered and verified data from customers to promote marketing initiatives.• Organized and scheduled customer orders to appropriate departments.• Maintained and managed customer files and databases.• Answered customer questions about product availability and shipment times.• Investigated and resolved customer inquiries and complaints quickly.Collected customer feedback and made process changes to exceed customer satisfactiongoals.• Managed & attended incoming calls each day with the utmost professionalism andknowledgeable service.• Offered basic technical support for clients on a wide range of company products.• Gathered and verified data from customers to promote marketing initiatives.• Organized and scheduled customer orders to appropriate departments.• Maintained and managed customer files and databases.• Answered customer questions about product availability and shipment times.• Investigated and resolved customer inquiries and complaints quickly.