Khalisha Pullen Email & Phone Number

United States

United States

United States

Greater Minneapolis-St. Paul Area

Saint Paul, Minnesota

• Coordinated services for new and existing clientele with DHS and other community support agencies.
• Contributed to continuous clientele growth and maintained steady growth rate of 5 clients per month through development and nurturing of community connections and agency referrals.
• Managed new hire paperwork, orientation, training, and development; influence policy aimed at employee retention.

• Kept all accounting and company records up to date using Access and other data management systems.
• Assisted with yearly budget preparation and ensured office did not exceed its allocation.
• Completed essential administrative tasks such as receiving mail, taking phone calls, and distributing all forms to the correct place.
• Sent daily updates and other vital information using Microsoft Word.

• Work with the community partners on projects and initiatives
• Engage and foster relationships with the youth of the community and their families
• Gain an understanding of the learning needs of the youth in the community
• Conduct research and identify problem areas in the community
• Perform basic administration role such as answering calls, responding to mails and queries, interacting with the visitors and assist with the social media
• Enter data from the registration and program event results

• Increased retention rates among 1st year African American students through peer advising and mentorship as well as educating students and their families on resources available at Dominican University via group.
• Trained first year coaches.
• Contributed in securing funding for an additional year.

• Processed cash and related transactions for services provided.
• Schedule and assign field assignments and provide customer support.
• Order new supplies as needed and provide administrative support to upper management.
• Send in-house updates and other correspondence using Microsoft Word and Outlook.