Khalon Richard Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Lead strategic product initiatives to drive international news expansion and mobile innovation.Successfully spearheaded the integration of Business Immo (a French commercial real estate news company), including: - Developed and executed comprehensive integration strategy encompassing business model analysis, feature inventory, and revenue generation strategy - Transition planning, communication, and training for 20+ employees - Led multiple cross-functional teams to launch new SEO-optimized frontend, resulting in increased sales lead volume and quality - Orchestrated end-to-end migration of 20+ years of legacy data and systems with distributed teams across US, UK, and France - Created scalable blueprint for future international expansionsArchitecting and executing international news expansion strategy, including operational improvements needed for scalability: - Designed comprehensive market entry roadmap for France, Spain, and Germany - Implemented new data synchronization system across teams, resolving long-standing consistency issues and generating 200+ critical data corrections in first month - Launched streamlined support process that dramatically reduced issue resolution time while protecting engineering team productivityDriving mobile app transformation as interim mobile product manager: - Launched strategic new features to support key client use cases and increase platform adoption - Leading comprehensive redesign of core features to enhance user experience and engagement - Leading rapid iteration, turning client feedback into shipped features in as little as 4 weeks

Washington, District Of Columbia, United States

- Led a new team of software engineers and designers to successfully complete the first iteration of a CMS for all of US public media- Launched features and led strategic changes around NPR's live event coverage to increase search traffic and grow revenue 10x - Launched multiple features to empower content creators to grow and connect with their audiences - Led a continuous discovery effort to ensure the team is interfacing with users and receiving user feedback once per week- Increased engagement with product announcements through implementing thoughtful user engagement strategies- Transformed internal stakeholder communications through creating feedback processes, collaborative documents, and issue prioritization systems- Substantially eliminated publishing failures and strengthened user trust by prioritizing code quality, reducing tech debt, and reducing reliance on legacy technology -Create communications and communication strategies for CMS users and stakeholders, including roadmaps, release notes, announcements, and webinars

Washington, District Of Columbia, United States

-Structured and conducted research to discover needs, expectations, and pain points of internal product support system -Created centralized location for internal digital support documentation and requests -Led team restructuring and training to double hours of support coverage, leading to faster issue resolution and decreased publishing delays-Created data driven-processes and workflows in Salesforce to maximize support team efficiency

Washington, District Of Columbia, United States

- Analyzed audience feedback for digital products using Machine Learning, Python, and research methodology- Delivered key feedback to product team about bug fixes, feature requests, and user experience using data from audience emails - Created pathways of communication with product teams, including an easy-to-understand internal newsletter to share audience feedback for digital media products with the product teams- Used Machine Learning to extract strategic insights from user feedback about the app experience which changed the course of app discussions and strategy at NPR- Corresponding with users of all of NPR’s digital products about features, bugs, and requests, numbering approximately 150-200 emails per week, including feedback that had never before been monitored by NPR

Washington D.C. Metro Area

-Created a State of Diversity report to capture barriers and recommendations to increase on-air diversity -Follow the news cycle and source experts for policy and event analysis- Conduct research on diverse sources and their areas of expertise- Write weekly newsletter to loop newsroom into diversity efforts- Work directly with journalists, newsdesk, and shows to strategize about increasing diversity in coverage

Washington D.C. Metro Area

-Lead project manager and analyst for NPR Collective Event Survey-Data analysis and production of insights and reports -Creating and updating dashboards with internal clients-Assisting Data Scientist with coding and data analysis-Programming and testing surveys using Survey Monkey and Questback-Supporting Corporate Sponsorship Team by completing reach and frequency reports and extensive post-campaign analyses-Writing "Audience Insights Weekly" emails, summarizing interesting key data points for subscribers in or around the newsroom

Las Vegas, Nv

-Interpreted primary research data & analyzed results to uncover trends and patterns-Used data visualization techniques to communicate research findings and key insights in salient, reader-friendly reports-Provided strategy recommendations to both internal and external clients-Designed and implemented surveys for both quantitative and qualitative primary marketing research

Las Vegas, Nevada Area

-Oversaw undergraduate venture capital fund making equity investments in private high-growth companies throughout Las Vegas and Southern Nevada-Organized & managed due diligence teams, culminating in presentations to local venture capitalists and angel investors-Communicated with entrepreneurs from the early vetting of companies until either rejection or investment (and beyond)-Managed fund’s internal operations, including the creation of annual strategic plans and priorities, marketing & communications strategies, and robust executive leadership

Las Vegas, Nevada

-Led marketing, PR, and business development thought leadership, planning, analysis, and implementation-Managed website, including design, copy, and ongoing maintenance-Increased email newsletter opens by 15% through improved design and scheduling-Developed social media strategy, created content, and managed social media accounts for the firm and its five partners-Completed extensive research on competitors & potential clients, and translated analysis into brief reports

-Created and pitched innovative sales strategy targeted at new customers to increase market share-Analyzed and submitted weekly, bi-weekly, and monthly financial and sales reports-Managed budget, design, and purchase of marketing collateral-Coordinated and led bi-quarterly vendor meetings

Bachelor Of Science (B.S.), Finance

Activities and Societies: Lee Business School Ambassador, Lee Business School Strategic Planning Committee

Bachelor Of Science (B.S.), Marketing

Activities and Societies: Studied International Marketing and Management in London