As the Head of Operations at Rupayan Group, a leading real estate and hospitality company in Bangladesh, I lead and oversee the strategic planning and execution of various business functions, including finance, accounting, audit, compliance, and customer service. I have been working with Rupayan Group since 2015, and have successfully contributed to the company's growth and profitability by implementing effective operational and financial policies and procedures, optimizing resources and costs, and enhancing customer satisfaction and retention.I have over 13 years of professional experience in the fields of operations, finance and audit, working with renowned national and multinational organizations, such as KPMG, Mitcheels and Butler, and Sainsbury's in the UK and Germany. I have a strong background and expertise in managerial finance, cost accounting, and financial statements, and have applied my skills and knowledge to enable business transformation, support decision making, and improve performance and efficiency. I hold a Master of Business Administration (MBA) degree in Finance from the University of Gloucestershire, UK, and a Bachelor of Science (BSc) degree in Applied Accounting from Oxford Brookes University, UK. I am passionate about delivering excellence and value to my organization, team, and customers, and I am always eager to learn new skills and explore new opportunities.