Asra K.

Asra K. Email and Phone Number

Technical Support Analyst @ RBC
toronto, ontario, canada
Asra K.'s Location
Canada, Canada
About Asra K.

I am a passionate Computer Science student seeking an opportunity to work in a professional environment to demonstrate the skills and techniques that I have learned.I love to learn about tech, software, and developing IT projects.

Asra K.'s Current Company Details
RBC

Rbc

View
Technical Support Analyst
toronto, ontario, canada
Website:
rbc.com
Employees:
79151
Asra K. Work Experience Details
  • Rbc
    Technical Support Analyst
    Rbc Jan 2023 - Present
    Toronto, Ontario, Canada
  • Rbc
    Technical Systems Analyst
    Rbc May 2022 - Jan 2023
    Toronto, Ontario, Canada
  • Sheridan College
    Program Tutor
    Sheridan College Aug 2022 - Present
  • Google Dsc - Sheridan College
    Google Dsc Executive
    Google Dsc - Sheridan College Jul 2021 - Jan 2023
    Ontario, Canada
  • Rbc
    Technical Systems Analyst
    Rbc Sep 2021 - Jan 2022
    Oakville, Ontario, Canada
  • Blackberry
    Campus Ambassador
    Blackberry May 2021 - Aug 2021
    Waterloo, Ontario, Canada
    • Organize in-person/virtual social events to promote BlackBerry student opportunities.• Attend, advertise, and work as a keynote speaker at BlackBerry hosted events.• Assist with social media strategy and responding to incoming inquiries.
  • Blackberry
    Software Support
    Blackberry Jan 2021 - Apr 2021
    Ontario, Canada
    • Provided support and administered SharePoint Online, OneDrive and Workspaces.• Managed/created technical documentation for SharePoint, Workspaces, and OneDrive.• Used PowerShell scripting for creating/deleting custom themes and enable app catalogue for SPO site collection.• Created/Deleted and customized sites, web parts, document libraries, lists, and views.• Resolved incidents efficiently and effectively, recognizing client’s competency level by providing support appropriately.• Educated the client about the features like durable links, versions, check-out options etc. on the SharePoint site.
  • Opsions Services
    Technical Support Analyst
    Opsions Services Jun 2016 - Feb 2018
    Mississauga, Ontario, Canada
    • Resolved system performance issues, created files, directories, and changed permissions, etc. • Demonstrated professionalism and courtesy with customers while working to resolve complaints/problems or respond to questions. • Provided daily application support, alerts monitoring, uptime report, performance report, batch processes, basic check on logs.

Asra K. Education Details

Frequently Asked Questions about Asra K.

What company does Asra K. work for?

Asra K. works for Rbc

What is Asra K.'s role at the current company?

Asra K.'s current role is Technical Support Analyst.

What schools did Asra K. attend?

Asra K. attended Sheridan College.

Who are Asra K.'s colleagues?

Asra K.'s colleagues are Suzanne Giguère, Ramandeep Kaur, Holly Bryan, Natalya Robinson, Cebs, Antonino Mendolia, Danqian(Sivina) Jiang, Darshan Makwana, Mba.

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