As a Facility Management Engineer at Eastern Services Pvt Ltd, I specialized in providing WiFi and IT support to upscale hotels such as The Orchid Hotel and Meluha The Fern. My role involved conducting regular checks on access points and switches to ensure seamless network operations. I also provided timely assistance to various hotel departments, addressing their IT needs and enhancing overall efficiency.Throughout my tenure, I gained hands-on experience in configuring access points and switches, optimizing network performance, and troubleshooting a wide range of network issues. By swiftly resolving technical challenges, I helped minimize downtime and maximize guest satisfaction.My dedication to maintaining high standards of network reliability and delivering exceptional IT support contributed significantly to the positive reputation of the hotels I served. Now, equipped with valuable expertise and a passion for excellence, I am eager to explore new opportunities where I can continue to make a meaningful impact in the field of networking and IT support.