Khan Kim

Khan Kim Email and Phone Number

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Khan Kim's Location
Lowell, Massachusetts, United States, United States
Khan Kim's Contact Details

Khan Kim personal email

n/a
About Khan Kim

Khan Kim is a .. He is proficient in Khmer.

Khan Kim's Current Company Details

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Khan Kim Work Experience Details
  • Verizon
    Member Technical Staff Ii
    Verizon Jul 2020 - Mar 2022
    Wilmington, Ma
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  • Verizon Wireless
    Member Technical Staff I
    Verizon Wireless Oct 2014 - Jul 2020
    Wilmington, Ma
    Retail Store support, End-users support and work with other Member Technical Staff (MTS) to solve network troubleshooting related issues, Work with Vendors on retail store cable installation and the site renovation and construction, Mobile POS configuration and troubleshooting, Imaging different variety laptop and desktop for different work purpose, monitoring tickets and stand by on call for any emergency retail store support either relating to networking, hardware and software related issues. Etc...
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  • Verizon Wireless
    Non-Employ-Member Technical Staff
    Verizon Wireless Jan 2014 - Oct 2014
    Wilmington, Ma
    End-Users support and assist member technical staffs on the company project. Network support, troubleshoot networking problem, handle data center, routers, switches and making sure that all patch panel ports are working. Imaging desktop/laptop for users and prepare a quick loaner PC/Laptop. Managing and organizing IT warehouse inventory. Place, track, receive and check status on order on items, shipping, receiving and scan items into the inventory database, contact vendors for replacement or repair the defective product, etc..
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  • Biogen Idec
    Deskside Service Engineer
    Biogen Idec Oct 2013 - Dec 2013
    Cambridge/Weston, Ma
    • Mainly supporting Microsoft Lync 2013 Voice Migration• Support, detect and troubleshoot Lync 2013 malfunctioning issues• Setup and operate the command center for Lync 2013 Voice Migration• Installed and set up Lync 2013 on mobile devices (Iphones, Ipads, Window’s Phone and Android)• Experienced in VMware Service Manager ticketing system as to create, track, take action, forward, open, close and input into the KB if necessary following the SLA rules• Setup audio/video conferences using Lync 2013• Provide support, feedback, teaches and make recommendation to customers• Assures quality customer service to all customers and promote healthy relationship• Identifies, research and resolves technical problems and document all actions, findings and outcomes
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  • Carroll School
    Help Desk Analyst
    Carroll School Aug 2013 - Oct 2013
    Lincoln, Ma
    • Troubleshoot, replaced, upgraded and repaired computer hardware, software, network malfunctions through evaluation and testing• Setup, installing and troubleshooting printers and network printers• Knowledge of Kaseya’s ticketing software in tracking, requesting and dispatching ticketing system• Knowledge and performed troubleshoot on Xerox printer physically and on network• Experienced in working with Eno Pen and Smartboard• Proficient in working with Polyvision, NEC and Epson Projector• Assisted, provided and resolved technical support to end user in data communication problems• Network configuration and troubleshoot; TCP/IP• Escalated to management as needed • All other tasks assigned by supervisor
  • Pinkerton Government Services
    Security Officer
    Pinkerton Government Services Apr 2009 - Sep 2013
    Andover, Ma
    • 5 Stars Security Officer• Part-Time Weekend Security Officer for Northrop Grumman• License to Carry (FID: Class A) in City of Lowell, MA• Monitoring access and control• Protects property from theft or damage, or persons from hazards or interference• Safeguarding client and company’s classified and proprietary information if to be found in an unsecure area• Performing patrol rounds on foot or by motor vehicle or escorting persons or property• Assisting visitors and customers by answering questions and giving directions• Carries our instructions primarily oriented toward insuring that emergencies and security violations are readily discovered and reported to appropriate authority• Prepares client and company required reports insuring reports are accurate and complete• Completed Adult and Pediatric First Aid/CPR and AED training
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  • Mercer
    Windows Migration
    Mercer May 2013 - Jul 2013
    Norwood, Ma
    • Performed backups and recovery• Migrated windows XP to Windows 7 • Performed break-fix, troubleshooting, diagnosing, installing, uninstalling, repairing, upgrading and maintaining all Desktop/Laptop and PC for all customers• Used Dell Automated Deployment tools (DAD) and SCCM scripts for window’s imaging software to migrate windows XP to windows 7
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  • Peabody Public School
    School Internship
    Peabody Public School Oct 2012 - Dec 2012
    Peabody, Ma
    • Performed break-fix, troubleshoot, diagnosed and upgraded all desktop/Laptop for all users• Performed windows imaging using Ghost window’s imaging software• Managed users and computers from directory and account management• Created and duplicated users account base on level of permission and resetting password• Conducted active directory clean up by removing inactive users and computers• Joined users to a domain• Troubleshoot and completed ticketing technical request base on level of priority

Khan Kim Skills

Windows 7 Technical Support Active Directory Computer Hardware Software Installation Windows Server Network Administration Windows Vista Network Security Vpn Windows Xp Pro Dhcp Xerox Printers Feedback Video Conferencing Audio Conferencing Network Communications Computer Information Systems Disaster Recovery Data Backup Solutions Raid Research Service Quality

Khan Kim Education Details

  • Lincoln Technical Institute-Lowell
    Lincoln Technical Institute-Lowell
    3.93
  • Middlesex Community College (Lowell, Ma Campus)
    Middlesex Community College (Lowell, Ma Campus)
    Criminal Justice/Law Enforcement Administration

Frequently Asked Questions about Khan Kim

What is Khan Kim's role at the current company?

Khan Kim's current role is ..

What is Khan Kim's email address?

Khan Kim's email address is kh****@****ess.com

What schools did Khan Kim attend?

Khan Kim attended Lincoln Technical Institute-Lowell, Middlesex Community College (Lowell, Ma Campus).

What skills is Khan Kim known for?

Khan Kim has skills like Windows 7, Technical Support, Active Directory, Computer Hardware, Software Installation, Windows Server, Network Administration, Windows Vista, Network Security, Vpn, Windows Xp Pro, Dhcp.

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