M. A K. Email and Phone Number
I love solving business problems and driving growth in partnership with product, customers, business partners, vendors, and fellow technologists. I employ a technology-agnostic and customer-centric approach with a sense of urgency to drive change and deliver business results. I have over 20 years of experience in delivering technology-enabled business outcomes for startups, high growth, and Fortune 500 companies in the Financial Services, Insurance, Travel, Automotive, and Beverage industries.I have built teams of various sizes from scratch, driven digital transformations, launched new products, acquired and integrated technology including M&A, and engineered technology turnarounds delivering multimillion dollars in benefits to my employers and customersKey Strengths: • Strategic Planning • Digital Transformations• Software Development • Technology Transformations and Turnarounds • Mergers, Acquisitions and Divestitures• Technology Evaluation and Integration• Building High-Performance Teams• Technology Operations Management• Business Process Automation and Reengineering• Vendor Management and Outsourcing• Project and Program Management• Architecture and Design at Enterprise Scale• Software Development Life Cycle (SDLC)• Software as a Service (SaaS)• Application Programming Interface (API)• Microservice and Event Architecture• CI/CD and DevOps• Cloud Architecture
Indiemak Technology Consulting
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PrincipalIndiemak Technology Consulting Dec 2023 - PresentProvide technology consulting services to c-suite customers including strategy and roadmap development, product development as well as process, architecture, and capability assessments. Currently advising an enterprise software company.
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Senior Vice President Strategic InnovationFis Jan 2021 - Dec 2023Jacksonville, Fl, UsDirected technology innovation and platform development. Built the function and team from scratch enabling rapid assessment and injection of emerging technologies and partner offerings into FIS. -
PrincipalIndiemak Technology Consulting Jan 2019 - Jan 2021Provided technology consulting services to c-suite customers including strategy and roadmap development, product development as well as process, architecture, and capability assessments enabling business transformations.
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Vice President Platform EngineeringPrudential Financial Aug 2016 - Jan 2019Newark, New Jersey, UsDirected core platform development and operations enabling Prudential’s digital transformation across five business units with over 30 million customers. -
Vice President Customer Experience And Servicing TechnologyAmerican Express Aug 2015 - Jul 2016New York, Ny, UsLed global portfolio supporting technologies for Customer Service and Collection functions with over 100 million customers. Directed development of next generation digital capabilities targeting reduction in servicing costs via self-servicing and digital engagement. -
Director Customer Experience And Servicing TechnologyAmerican Express Mar 2015 - Aug 2015New York, Ny, UsDeveloped vision, platform strategy and business case for Next Generation Service solutions. Directed software design and development enabling digital transformation in Customer Service.
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Director Global Business Travel And Corporate Payments Digital TechnologyAmerican Express Nov 2012 - Mar 2015New York, Ny, UsIn this interim VP role, managed global technology development and delivery supporting 6000+ travel agents serving corporate customers across 137 countries. Led a global team ensuring completion of programs critical to Business Travel spin-off as a $900 million Joint Venture.
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Director Enterprise Services And DeliveryAmerican Express Jul 2010 - Nov 2012New York, Ny, UsManaged SOA and BPM architecture as part of a multiyear multimillion-dollar enterprise-wide transformation program, targeting integration efficiency via standardization.
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Chief Technology OfficerRocket Software (Formerly Trubiquity) Sep 2007 - Jun 2010Waltham, Ma, UsDirected all technical matters including the full lifecycle of product development and service delivery (SaaS) to 5000+ client companies in 40 countries as well as corporate systems and infrastructure for 5 locations in the U.S and Europe. -
Vice President Of Software EngineeringRocket Software (Formerly Trubiquity) Jun 2006 - Sep 2007Waltham, Ma, UsResponsible for transforming product development and preparing the company product and IT capabilities for divestiture from NTT Communications. Directed corporate IT services, product management and development as well as service delivery to 2600 client companies in 40 countries.
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Technology Delivery ManagerSpx Valley Forge Jun 2002 - Jun 2006UsManaged design, development and delivery of software solutions targeting business process automation and reengineering. Customers included most of largest automotive companies in the world.
M. A K. Education Details
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University Of Michigan - Stephen M. Ross School Of BusinessMaster Of Business Administration - Mba -
University Of MichiganSoftware Engineering
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Wayne State UniversityComputer Science
Frequently Asked Questions about M. A K.
What company does M. A K. work for?
M. A K. works for Indiemak Technology Consulting
What is M. A K.'s role at the current company?
M. A K.'s current role is CTO | Digital Transformations | Strategy | Architecture | Engineering | Team Building.
What schools did M. A K. attend?
M. A K. attended University Of Michigan - Stephen M. Ross School Of Business, University Of Michigan, Wayne State University.
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