As the Regional Business Development Manager at iTech, an Apple Authorised Reseller, I leverage my 10 years of experience in working with premium brands to manage the retail operations, expansion, and e-commerce of Apple products and services across multiple geographies. I ensure customer satisfaction and loyalty by creating exceptional experiences for customers and partners, using my skills and knowledge in retail, fashion, and telecom sectors.I hold a Professional Certificate in Business Management from IIM Kozhikode, one of the leading business schools in India, and I have earned multiple certifications in service, communication, and analytics from reputable online platforms. I am passionate about learning new trends and technologies, and applying them to iTech's vision of becoming the most trusted and preferred Apple reseller in the region. My goal is to contribute to iTech's growth and success, and to develop my career as a leader in the industry.