Arielle K. Email & Phone Number

Charlotte, North Carolina, Us

• Supports 4 Project Managers and a multi-million dollar project portfolio in the Harris Nuclear Plant Major Projects department, focused on large-scale power plant replacement and construction initiatives. • Develops procedure-adherent funding packages for projects budgeted for $5 million+ by partnering with the overseeing project manager to develop project schedules, cost estimates, and cashflows. • Generates and maintains project status tracker reports for each project’s invoices, schedule, cost, and resource forecasts adherence versus actuals as it relates to budget and funding. • Identifies, assesses, gains approval for, and distributes change requests, change notices and/or change orders in a manner compliant with internal governance standards and terms and conditions of relevant contracts.• Analyzes project metrics and processes to identify improvement opportunities, adoption of best practices and counter measures to address gaps in performance.

Lake Buena Vista, Florida, Us

• Actively planned and executed project event support for 1,000+ Cast Members dedicated to the care and conservation of animals, plants, and the environment. • Coordinated closely with department members with configuring line of business Microsoft SharePoint sites and document libraries. • Organized local area Cast events and recognition initiatives from initiation to execution phases. • Supported various project managers overseeing areas of safety, policy and compliance and recognition. •Developed a performance management matrix for department executives representing 5+ safety critical areas specializing in animal care by synthesizing KPI data for 900+ Cast Members. • Crafted department-wide communication for critical project announcements and updates. • Refined documents for executive use, including award ceremony presentations.

Lake Buena Vista, Florida, Us

• Partners with all lines of business resort-wide to guarantee a seamless experience for Domestic and International Guests. Daily, I have an average of 50-100 opportunities to expertly find solutions for each unique Guest situation to enhance their experience while on Disney Property.• Trusted with opening and closing guest relations lobby including handling money from sale of tickets, ensuring staff are scheduled and available as well as prepared, planned and executed Guest Relations Cast Member work schedules.• Assists Guests in maximizing their time at Walt Disney World through ticket sales, booking reservations, the My Disney Experience app, and general itinerary planning.• Guest Relations Professional Intern Mentor, Spring 2019

Lake Buena Vista, Florida, Us

• Energetically lead 40+ Guests on a 6-hour walking tour around Disney's Hollywood Studios• Delivered information and anecdotes to the Guests throughout the tour whilst ensuring the technicalities of the tour were implemented successfully

Lake Buena Vista, Florida, Us

In my time with Guest Relations, I was selected to represent the Guest Relations department at a company-wide roundtable meeting to discuss areas of opportunity for the My Disney Experience application and other internal technologies used at the resort.

Lake Buena Vista, Florida, Us

I had the honor of being personally selected by the GM of Disney's Hollywood Studios to participate in the selection committee for this prestigious award. The Walt Disney Legacy award recipients are nominated by their fellow Cast Members and undergo a rigorous selection process in which they must consistently go beyond the call to Dream, Create and Inspire by supporting the business objectives and goals of Disney Parks, Experiences and Products.This meticulous selection process took 4 days of intensive reading, thought, and debate all while keeping in mind Walt Disney’s personal example and lasting legacy of excellence as a dreamer, a creator and an inspiration.

Lake Buena Vista, Florida, Us

• Elevated the Club Level experience by maintaining an impeccable lounge presentation and forming genuine connections with Guests• Delivered highly personalized and exceptionally courteous anticipatory service for 100+ Guests staying on the premium hotel levels.• Oversaw operations of the Club lounge whilst prioritizing service, food safety, and cleanliness.• Responsibilities in this role included setup and breakdown of the breakfast, snack, hors d'oeuvres, and dessert services, light custodial duties, and food and beverage handling.

Lake Buena Vista, Florida, Us

Lake Buena Vista, Florida, Us

• Supported Disney's Animal Kingdom work as an AZA-Accredited institution through the management of 10 Wilderness Explorer Troop Leader locations and select animal habitats throughout the park• Empowered 500-1,000 Guests each day as part of a 33-person team to connect with the natural world and take an active role in conservation efforts • Developed a flexible and innovative teaching style to provide a fun and informative experience for Guests of all ages• Prioritized the safety of our animals and Guests while providing exceptional Guest service

San Francisco, California, Us

As a VIPKid teacher, I have the opportunity to join students located in China aged 5 to 12 years old on their English learning journey. Discovering informal teaching techniques such as prop use and TPR (Total Physical Response) has helped me perfect my own teaching style while allowing my the flexibility to choose my working hours with them as I balanced a full-time job and pursuing a graduate degree.

Gainesville, Florida, Us

• Applied customer service expertise to contribute to the success of sporting events, concerts, and more on the UF campus.• Energetically worked in a fast-paced outdoor environment as a parking attendant.

Master'S Of Science, Organizational Leadership With A Specialization In Project Management

Bachelor'S Degree, Geology: Environmental Geosciences

Education record