At PartnerLinQ, I am managing multiple work streams, stakeholder relationships, and resource allocation, ensuring timely, quality-driven customer implementations. My passion lies in driving process improvements, fostering team collaboration, and delivering innovative solutions that enhance operational efficiency and customer satisfaction.

- Successfully managed multiple clients, delivering complex IT solutions on time and within budget, resulting in high client satisfaction scores and repeat business- Worked closely with clients to understand their requirements and developed customized solutions that met their needs and aligned with their business goals- Led technical demos and engineering prototypes to showcase the company's capabilities and win new business- Developed and maintained strong relationships with key stakeholders across client organizations, resulting in additional business opportunities- Mentored and coached junior team members, providing guidance on project delivery and client management- Collaborated with the sales team to identify new business opportunities and develop proposals that aligned with client needs and company capabilities- Established and implemented best practices for project management, including Agile methodologies and project tracking tools, resulting in improved project delivery and team efficiency

- Successfully led the delivery of an EDI system for a large transportation and logistics company, resulting in increased operational efficiency and cost savings- Coordinated with cross-functional teams including developers, project managers, and business analysts to ensure on-time and on-budget delivery of the project- Managed client relationships, serving as the primary point of contact and facilitating communication between the client and internal teams- Conducted regular status meetings, provided project updates, and identified and mitigated risks throughout the project lifecycle- Implemented project management best practices and tools to streamline project delivery and increase team efficiency- Mentored and trained junior team members on project management methodologies and best practicesReceived high praise from the client for exceptional project delivery and communication skills

- Promoted from COVID-19 Contact Tracer to Case Investigations Team Supervisor due to exceptional performance and leadership skills- Supervised a team of contact tracers and case investigators, ensuring timely and accurate completion of all case investigations and contact tracing activities- Developed and implemented policies and procedures to improve team efficiency and effectiveness- Trained and mentored team members, providing guidance on case investigation techniques, interviewing skills, and data management best practices- Collaborated with other public health departments and community organizations to coordinate contact tracing and case investigation efforts across multiple jurisdictions- Conducted quality assurance reviews of completed case investigations and contact tracing activities to ensure compliance with privacy regulations and departmental policies- Analyzed data and developed reports to inform decision-making and support public health messaging and outreach initiatives

- Designed and implemented customized technology solutions to improve business efficiency- Collaborated with cross-functional teams to deliver high-quality IT systems projects- Conducted client assessments to identify areas for process improvement and automation- Provided technical guidance and support to ensure successful adoption and use of IT systems

- Served as a senior consultant for IT systems, leading multiple client engagements to develop and implement technology solutions to address business challenges- Conducted client interviews and assessments to identify areas for process improvement and automation, resulting in increased efficiency and cost savings- Worked collaboratively with cross-functional teams, including business analysts, developers, and project managers, to develop and implement customized technology solutions- Led the design and implementation of complex IT systems, including custom workflows, data integrations, and automation tools- Contributed to the development and implementation of best practices for IT systems design and development, including Agile methodologies and DevOps practices- Actively participated in sales and marketing activities, providing technical expertise and support for business development efforts

EDI analyst and mapper. Worked on multiple projects within multiple industries as a data mapper. Performed gap analysis, transaction layout mapping exercises across a long list of translators and integrated to a wide range of end points. Biz Manager, Inovis, Harbinger, Softshare, Liasion, Oracle EDI gateway, SAP iDocs, etc. to name a few. Deployed procure to pay, order to cash, order to pay, procure to cash solutions.