Vipul Khandelwal Email & Phone Number

Delhi, India

▪ Consulting companies on Digital Transformation, Strategic Growth & Productivity Solutions with Salesforce Sales Cloud.▪ Led product team from Idea to the launch of OEM product on Salesforce AppExchange. Collaborated with various functional teams to launch breakthrough solutions to disrupt existing processes and drive growth through data-drive strategies powered by Salesforce AI/ML platform (Einstein, TCRM, Discovery, etc.)▪ Leading team on integration of conversational AI to Salesforce solutions to enhance customer experience (CX). ▪ Driving strategies to reduce Customer Acquisition costs and improve retention rates with sharp focus on enhancing LTVs.▪ Helping customers meet their business objectives inline with existing and future IT budgets.▪ Salesforce focus area(s) includes Sales Cloud, High Velocity Sales, Sales Cloud Einstein, CPQ, Consumer Goods Cloud, Salesforce Maps and Einstein AI / Tableau CRM▪ 4x Salesforce Certified, 4x Accredited Professional and 2x Ranger Rank

Noida Area, India

Developed the practice from 0 to 100+ B2B customers on a new-to-market product. Helped customer save 20% on expenses and enhance employee performance by 30% to win over the competition by being agile and responsive organizations. Help customers save 10000+ hrs of manual effort by automating 500K+ field reports (DPR)Conducted Market Research (Surveys, Questionnaire, In-Person Interviews) to identify the Gap in the Market, Performed Fitment Analysis, Competitor Analysis, & Solution Scoping for Core and Augmented Product. Developed 5-year business strategy to drive growth. Managed Stakeholders’ & Investors’ expectations and was responsible for P&L and cash-flows. Strategically aligned Sales, Marketing and Product development to deliver on the start-up objectives. Structured, hired and led the product development teams on .NET, Android, Salesforce and Digital Marketing team to develop strategies on AdWords, Facebook, LinkedIn and other social channels. Designed the product development life cycle from Introduction to Maturity stages. Defined Go-To-Market Strategies, Pricing, Optimizing Customer Acquisition Cost and Retention strategies to grow the practice. With the focus on lean operations defined digital marketing practice to generate qualified leads on auto-pilot mode. Defined best practices on Product development and mentored team members on Jira and MS Project.

New Delhi

Client Name: Ministry of Corporate Affairs (MCA), New DelhiActed as a single point of contact for Delivery (Delivery Management) Ensuring Deliverables as per the agreed scope and within budgeted time and costs. Managed project performance with Risk Analysis & Mitigation, including change management. Planning and Executing on Project Activities, such as scoping, tracking, estimation, staffing, on-boarding, and off-loading team members, & managing cross-functional teams. Solution Scoping to ensure customer needs are fulfilled. Defined and submitted solution comprising of Digitization of existing documents, Digital Documents Management with workflows and approvals, Status Tracking, Dashboard, Financial Management, and Citizen’s access/notification.

New Jersey, Usa

Client Name: Ralph LaurenCore Business / Functional Area: Assortment Planning, RFS, GDS, Legal Management System, RFID & Digital Asset Management Role & Responsibilities:Contributed to more than five initiatives in different capacity & roles – Onside Co-ordinator, Developer, Client Relationship Manager, Deployment Manager, Change Management & Project Manager Managed End-To-End Delivery for three projects simultaneouslyWorked with the sales team on project proposal worth $ 1.5M; worked with Technical Team & Infra team on Solution Architecture and presented it to the customer for buy-in/approval Managed Offshore Team of 50+ and Onsite team of 8 membersDefined process flows / mapped business requirements, technical documentation for interface integration with SAP MM Stakeholder management, Change Management, Publishing Weekly / Monthly project progress reportsManaged cross geographical team across – the USA, Mexico, and IndiaWorked on ingenious and first of kind implementation of RFID, Physical Assets and Digital Assets Management; Helped saved customer millions of dollars over three yearsVendor Selection and Management and act as the bridge between various partners - for RFID Hardware, SAN Storage, Digital Asset Management, On-Premise local infrastructure teams for back-ups, server sizing, secure access (swipe cards)Managing risks and issues and taking corrective measurements, Coordinating the projects and their inter-dependencies & Transition ManagementPrepare Project Definition report and seek sponsor’s approval; Communicating the progress and performance of the project to the stakeholdersConducting regular meeting with the cross-vertical team for process improvementsTools & Technology Stack - .NET, JAVA, JSON, MS SQL Server, Oracle, RFID, Documentum, Artesia MM (formerly known as OpenText), MS Project, SSRS, SSAS

Bangalore

- Played a critical role with development, design, and testing of various products at Infosys Product Division- Worked on some of the most innovative products around the smart shelf, smart mirror, beacon-based cart tracking in retail stores- Single-handed developed & deployed Windows Mobile (with RFID integration) to implement price change from 4-hours window to almost real-time at FoodLion Stores at Salisbury, NC, U.S.A - Several awards received for development, team player, on the spot and client appreciation letters- Tools & Technology Stack - .NET, C, C++, SQL Server

New Delhi

Developed ForeSight (Decision Tree)

Executive Mba, Business Management

Master Of Computer Applications (Mca)

B.Sc (Cs)

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