Faisal Khan Email & Phone Number

Greater Noida

As a Technical Specialist, I am driving backup infrastructure projects and acting as a Subject Matter Expert (SME) for Veeam products, I lead the design, implementation, and management of Veeam-based backup solutions. Your responsibilities include assessing customer requirements, architecting backup and disaster recovery solutions, and ensuring seamless integration with existing infrastructure. I manage the full project lifecycle, from planning and deployment to optimization and support, while collaborating with cross-functional teams to ensure successful delivery.In your SME role, you provide expert-level guidance on Veeam products, configuring backup environments, ensuring data protection best practices, optimizing performance, and troubleshooting critical issues. Additionally, you offer insights on backup strategy improvements, design Veeam Backup and Replication jobs, and handle recovery testing. You also stay updated on the latest Veeam releases and industry trends, sharing your knowledge with clients and internal teams to ensure robust and resilient data protection infrastructures.

Noida, Uttar Pradesh, India

I successfully managed and led a critical Tech Refresh Project to upgrade the entire EMC Backup infrastructure, spearheading the installation, configuration, and optimization of new hardware to ensure a seamless migration with minimal downtime. I designed and implemented enhanced backup and replication policies, which significantly improved system performance and reliability. Collaborating closely with cross-functional teams, I identified and mitigated potential vulnerabilities, streamlining processes and enhancing overall system robustness. My role involved assessing customer requirements, defining technical proposals, and delivering presentations to justify our approach. I proactively ensured adequate storage capacity and executed configuration changes as per design, enabling upgrades across different versions while applying necessary security hotfixes. I integrated EMC Avamar with DPA, DPC, SNMP, and SMTP for effective supervision and alerting, all while adhering strictly to the client's change management processes to minimize disruptions. Additionally, I handled critical Level 3 issues related to Avamar and Data Domain, working closely with EMC vendors and cross-functional teams to resolve problems efficiently. I ensured continuous communication with stakeholders, documented all backup issues and resolutions, and collaborated with the problem management team to submit Root Cause Analyses for recurring challenges.

Noida, Uttar Pradesh, India

As a Consultant for Managed Backup Services and Data Protection strategies , I played a key role in the transition of Data Protection Services and the transformation of data centers with a focus on backup solutions for prospective clients. My responsibilities included the build and configuration of EMC Avamar multi-node systems, EMC AVE systems, EMC iDPA appliances, and EMC Avamar sites on the Azure Cloud platform. I executed backup server upgrades and patching during approved maintenance windows and deployed and managed Avamar proxies for all sites using Proxy Deployment Manager and OVF templates. Additionally, I planned and implemented client migrations, both at the agent and image levels, and upgraded backup agents on multiple clients to ensure software support. I configured replication among various backup sites using storage mapping and VRS concepts while tuning the performance of backup and replication jobs. My work also involved the installation and configuration of EMC DPA and EMC DPC Suite, automating reporting processes, and setting up SNMP on Avamar servers, as well as creating tailored backup profiles to meet client needs.

Gurgaon, India

Worked on Data Protection TechnologiesVeritas Netbackup Administration 6.*, 7.* Tape Libraries and Virtual Tape LibrariesEMC Avamar - Disk Based SolutionEMC DatadomainParticipated in migration of Backups Infrastructure - Veritas NetbackupEMC DataDomainNetapp

Gurugram, Haryana, India

Working as Backup and Restore Engineer on an Enterprise Business Engineering Environment of more than 13000 Client servers connected to various media and Master Servers using Symantec Netbackup with IBM Tape Libraries, EMC Data Domain, Deduplication.

Noida, Uttar Pradesh, India

• Perform Daily monitoring and management of the Backup environment.• Conducted regular health checks and optimizations to improve backup performance and efficiency.• Troubleshoot backup failures and performance issues minimizing downtime and data loss.• Managed backup and restore operations for diverse data types including files, DBs and VMware.• Validated backups and performed testing restore to guarantee data integrity and recovery readiness.• Generated regular reports on backup success rates, storage usage, and performance metrics for management review.• Responded to backup-related incidents and service requests, resolving issues promptly to minimize • Impact on operations.• Monitor the agreed service level, document and maintain the configuration of the systems.• Respond promptly to incidents, investigate and provide temporary/permanent resolution.• Be an escalation point for all Backup issues.

Bachelor Of Engineering (B.E.), Computer Science

Activities and Societies: Attended 3 day Science Camp at Jamia Hamdard University Operating System concepts, Object Oriented Programming.

Undergraduate - Diploma, Computer Engineering

Activities and Societies: Attended a Camp based on Social Values named "RAINBOW CAMP" at Jamia Hamdard University Computers Engineering

Bachelors In Engineering, Computer Sciences