Fahim Khan Email & Phone Number

Canada

Canada

Toronto, Ontario, Canada

- Source and support local restaurants with Marketing/Social Strategies, New Trends, and Brand Management as well as creating photo & video content for their social media and advertising use.- Full service influencer marketing event management for clients such as supervising staff, guest lists, invitation and any branding material needed.- Developed customized social media strategies and created compelling photo and video content for clients across industries such as Real Estate, Jewelry, Fitness/Sports, Culinary, and Weddings/Events.- Assess client website, check for SEO, on page/off page effectiveness, and providing them with website strategy, experience, activities, and content planning to get more conversions. - Created detailed website analysis report and quick wins (sitemap setup, search console set up) for website in order to improve organic SEO for the site.- Created monthly growth reports to prove a better ROI for our social media efforts.

Toronto, Ontario, Canada

370 King St W., Toronto, On, Canada

• Building cost proposals for clients using strategic pricing to achieve high conversion rates while keeping GM over 70%• Provide accurate quarterly financial reporting to CFO on clients managed and setting goals/deadlines to achieve financial goals per client• Sourcing opportunities and conducting business development through research and networking (i.e, LinkedIn, Emails, Phone, in-person, etc.)• Manage and build reports to track sales/proposals/project activities throughout the year to build strategies to constantly increase business revenue• Providing consultation that is effective, informative and of high value to clients and help build trustworthy relationship• Liaise with internal operations to help ensure effective management is delivered to clients

Scarborough, On

Project: Hourglass – Phase 2• Assisted in developing training documentation and tailoring it to specific department needs• Drafting managing communication through transparency with project milestones, changes, and risks• Planning and scheduling meetings/training with Project Managers and Directors in regards to CAPPM tool and business processes• Conducted and lead business discussions with VPs and Directors explaining the concepts of the application, its benefits and impacts• Provide input to project teams with a focus in educating team members regarding project processes and controls to help ensure the success of projects• Worked with Directors and Managers to define timelines for the implementation of the application within their groups and relayed information to the project leads.

St. Catharines, Ontario

• Developed and built business from start-up • Attention to detail and perspective at all times• Establish effectual communication with new clients in order to expand scope of business• Ensure customer satisfaction by providing superior service for both individuals and commercial clients• Provide demonstrations and explanations of services in order to promote and generate consistent revenue $800+ every project

Toronto, Ontario

• Photograph the event, edit photos and live post on the day of the event • Engage in dialogue and monitor customers positive and negative feedback• Managing multiple social media accounts such as Twitter, Facebook and Instagram• Organizing and gathering assets such as vendor photos, graphics and promotional material

Scarborough, Ontario, Canada

Project: HourglassClient Onboarding• On-site lead for an on-boarding team in charge of 8000+ Scotiabank IT&S resources transitioning from old time tracking system to the new Clarity – CAPPM Tool• Managed timelines and expectations for onboarding of clients onto CAPPM Tool• Facilitated training and support sessions for new users in both one-on-one and group sessions on the application• Creating weekly reports for project managers identifying increase/decrease in traffic of issues and providing resolutionsClient Integration • Worked collaboratively with Human Resources, Access Management Systems, and Information Access Management to define the business process required to integrate client information provided by internal Scotiabank systems into Clarity PPM• Engaged stakeholders to understand end-to-end reporting functionalities and behavior through requirements gathering sessions • Performed data analysis, defined data mapping and applicable business rules required for integrating client data into Clarity PPM• Defined manual process required to remediate client data from internal Scotia systems being fed into PPM by applying critical thinking and problem solving to PPM Requirements • Responsible for maintenance/distribution of daily status reports, and issue logs to delivery managers• Maintained all IT&S organizations changes in PPM through integration with HR Downstream systems• Created a more efficient process between Clarity tool and other departments whereby reducing resolution time from 4 weeks+ down to 1 week

St. Catharines, Ontario, Canada

• Achieved sales goal of 90%+ for wireless products through exceptional customer service• Model and demonstrate Solve-CARE, PSP/PRP, Services and Accessory selling processes.• Keep up to date with all current promotions, while maintaining strict impartiality and integrity.• Answer questions regarding products, services, operation and maintenance and educate the customers on product usage.• Develop, maintain and communicate up-to-date product knowledge, accessories and other products stocked by Best Buy Mobile and competitors.

Toronto, Ontario

• Provide timely and meaningful feedback and performance reviews for the team• Coordinate, manage and monitor the workings of various departments in the organization• Liaison with top management in assisting in the development of strategic plans for operational activity.

London, Ontario

• Managed and worked with photo assistants, make-up artists and stylists on photo-shoots• Ensure employer satisfaction through consistent high quality performance and effective collaboration• Managed multiple projects simultaneously and under pressure through effective communication and time management

London, Canada Area

• Demonstrate strategic selling techniques such as fitting room wardrobing and personalized merchandise selections using GUEST approach.• Provides advanced knowledge of current fashion trends and Express product. • Maximizes the fitting room experience, while driving sales and creating an elevated customer experience.• Leveraging merchandise flow efficiencies to ensure product is available and easy to shop.• Ensures merchandise is processed according to UPH standards.

685 Richmond St, London, On

• Ensure customer concerns are resolved with urgency and good judgment• Created daily and weekly spreadsheets of sales and inventory requirements• Build customer relationships by providing prompt and exceptional sales and after sales service• Fully responsible in managing the stores daily operations while maintaining a professional work environment • Created and maintained long-term relations with customers through understanding customer needs and providing exceptional service

St. Catharines, On

• Ability to resolve the most complex technical errors and deliver quality customer service with ensured customer satisfaction• Comfortable to work in rotating shifts and overtime if required• Ability to deliver the best results even during the most stressed situations at work• Excellent multitasking and organizational skills• Ensure customer satisfaction and escalate calls to Floor Manager if the caller is not satisfied

St. Catharines, On

• Maintaining the store by keep it clean and welcoming• Organizing store products to appeal to customers• Stocks

Bachelor Of Management And Organizational Studies, Commercial Aviation Management

Activities and Societies: Muslim Students Association, UWO Breakdance, Guitar Club, Habitat for Humanity ACADEMIC ACCOMPLISHMENTS: •.

Bachelor Of Arts (B.A.), Philosophy

High School Diploma, Science And Maths, 87%

Activities and Societies: Honour Roll Student, Participated in Waterloo Math Contest, Awarded Top Marks in Grade 12 Law, Artwork displayed.

85%

Activities and Societies: Athletics, Drawing Competitions, Poetry Readings, Book Reading