Khang Do Email & Phone Number

Fayetteville, NC, US

Fayetteville, North Carolina, United States

• Configured and deployed Security Information and Event Management (SIEM) solutions, enhancing threat detection capabilities and facilitating timely incident response.
• Collaborated with a team to implement secure VPN connections and DNS configurations, contributing to the successful remediation of security incidents.
• Developed virtualized lab environments using VirtualBox, simulating real-world cyberattack scenarios to improve incident response protocols and readiness.
• Documented detailed processes and troubleshooting steps which streamlined incident identification and recovery efforts, supporting overall cybersecurity measures.

Fort Liberty, NC

• Conducted thorough inspections and maintenance of 13 CH-47 helicopters, ensuring they returned to mission-ready status with zero safety incidents.
• Managed and updated detailed records of assigned equipment, supporting operational accountability and streamlining inventory accuracy.
• Collaborated with team members to assess the impact of maintenance actions on overall operational readiness, enhancing efficiency in aircraft operations.
• Participated in safety audits and compliance checks, contributing to the identification and mitigation of potential risks associated with aviation maintenance activities.

Camp Humphreys, South Korea

• Executed over 395 hours of critical CH-47 maintenance, achieving zero incidents and maintaining operational readiness for mission-critical missions.
• Guided a team of 10 Soldiers through technical training, enhancing their skill sets and contributing to effective incident response capabilities.
• Conducted thorough inspections and ensured compliance with standard operating procedures, improving maintenance quality and operational efficiency.
• Mentored Soldiers for career advancement, achieving notable success with one individual earning Commandant’s List recognition in leadership development programs.

Fort Liberty, North Carolina, United States

• Provided technical support for Logistic Information Systems, enhancing operational uptime and improving incident response processes, resulting in a critical reduction in downtime.
• Mentored and led a team of technical support specialists, focusing on incident response strategies that bolstered overall technical readiness and response efficiency.
• Delivered software and system support for Global Combat Support System-Army, ensuring effective activation and operation of small aperture terminals (VSAT) for 16 companies, optimizing communication capabilities.
• Managed security enhancements for 24 VSATs by implementing Cisco AnyConnect VPN, significantly strengthening security measures and improving connectivity across multiple units.

Fort Liberty, North Carolina, United States

• Provided technical support for Logistic Information Systems, enhancing operational uptime and improving incident response processes, resulting in a critical reduction in downtime.
• Mentored and led a team of technical support specialists, focusing on incident response strategies that bolstered overall technical readiness and response efficiency.
• Delivered software and system support for Global Combat Support System-Army, ensuring effective activation and operation of small aperture terminals (VSAT) for 16 companies, optimizing communication capabilities.
• Managed security enhancements for 24 VSATs by implementing Cisco AnyConnect VPN, significantly strengthening security measures and improving connectivity across multiple units.

Fort Liberty, North Carolina, United States

• Documented all maintenance activities and updates in the ACN system, reducing manual data entry errors by 40% and significantly enhancing the accuracy of maintenance records.
• Coordinated with team members to maintain aircraft readiness and performance through over 30 unscheduled maintenances and three 320-hour phases, utilizing ACN to share data and manage supply actions. Improved overall.