Khanh Le Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

- Well-developed interpersonal skills and communication skills in solving the problem for customers both over the phone and in person regarding providing product information and stock availability across the department.- Efficiently and accurately in cash handling, keeping items in the store fully stocked, and constantly checking products are decently displayed.- Driving to make a difference in customer service by delivering focus and providing high-quality customer service, capable of suggesting alternative solutions to suit customers’ needs.- Lead and role model customer focus by defusing critical situations and providing resolution in a timely and effective manner across the department.- Demonstrating excellent time management by dividing sale targets and email capture to weekly goals to achieve the overall sales at the end of every month.

Melbourne, Victoria, Australia

My part-time job as an Assistant Manager at Bon Bon Boy restaurant also contributes to my great communication skills as great customer service is the backbone of the business. Being employed in my current position also helped me understand the value of our customers and I have always aimed to put my customers’ needs first every time I am working on shift. Additionally, I demonstrated a leadership role in managing and handling a group of six staff during a busy time which help the business run smoother and increase the volume of customers. Furthermore, I have demonstrated the ability to think strategically and manage functionally to organise and integrate work effectively and efficiently among the staff.

Melbourne, Victoria, Australia

- The provision of table service for VIP customers at Crown Casino- Providing recommendations and ensuring patron satisfaction

Sunshine, Victoria, Australia

I have involved myself with Brimbank City Council by completing the 2018 Footpath Condition Evaluation by collecting and analysing data on footpath assets around the suburbs. The opportunity has immensely improved other qualities of mine such as workload management and meticulousness.