A driven and accomplished human resources generalist with a demonstrated history of success in operations, onboarding, benefits administration, DEI, recruiting, HRIS, auditing, employee relations, and regulatory compliance. Experienced in leading successful projects, creating and maintaining documentation, and collaborating cross-functionally. Proven aptitude for implementing strategies and solutions to drive efficiency, ensure quality, and achieve exceptional results.
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Benefits AdministratorMuseum Of ScienceBoston, Ma, Us -
Senior Human Resources GeneralistSkyword Dec 2021 - Jul 2024Boston, Ma, Us-Supported a fully remote team wide spread throughout the US territory-Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information-Ensure the accuracy of all HRIS/payroll system new hires, changes, and terminations-Assists with new-hire onboarding and orientations-Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA-Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities-Responds to 401(k) inquiries from team members relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment-Liaises with benefits broker-Partners on the design and execution of diversity, equity, inclusion, and belonging efforts-Manages the team member offboarding process-Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance-Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law-Performs other duties as assigned -
Human Resources GeneralistNorth Coast Seafoods Mar 2017 - Dec 2021Boston, Ma, Us-Worked directly with Human Resources Manager to supervise the needs of 500+ employees and recruit for needed office and manufacturing staff-Implemented onboarding process for new employees through review of paper applications, issue drug testing, background screening, and entry into ADP workforcenow and manage termination process of temporary and direct employees-Liaised with temporary placement agencies and provide notification of new hires/terms/sick call outs -Processed weekly payroll through ADP for all employee, reconcile and resolve billing invoices for vendors in temporary staffing agencies-Mediated mid-level employee conflicts and coordinate quarterly company social gatherings -Managed open enrollment process by enrolling/terming employees and administering company benefits while serving as information resource for employees-Investigated and approve workers’ compensation claims and coordinate paperwork for PFML/STD leave and necessary follow-up-Oversaw random drug testing process, including scheduling tests and taking appropriate action towards positive-tested employees-Acted as main point of contact for New Bedford location during COVID-19 health crisis, notifying staff of positive cases, track COVID-related absences, and disburse EPSL to eligible employees -
Human Resource GeneralistSecuramerica Aug 2014 - Mar 2017Atlanta, Ga, Us-Implemented employee onboarding process for regional Boston office-Processed new hires by conducting weekly orientations and registering profiles into Winteam -Updated recruiting database with status changes and terminations using Winteam system-Resolved employee questions regarding benefits packages, 401k plan, payroll and other human resources related queries-Maintained compliance with personnel/medical records; CORIS, I9s-Worked directly with executive team to encourage strong employee relations-Provided administrative support by ordering supplies, coordinating travel and appointments for team and assist with desk coverage-Monitored and reported on unemployment claims for former Boston employees -
Regional AdministratorSecuramerica Jun 2013 - Aug 2014Atlanta, Ga, Us-Received and directed incoming calls-Welcomed on-site visitors and assisted with general questions -Coordinated travel arrangements for executive team (hotel/flight/train)-Maintained office supply inventory and general administrative support -
Corporate Management Trainee In Rooms DepartmentHyatt Regency Baltimore Jul 2012 - Apr 2013Balitmore, Maryland, Us
Khanh Phan Education Details
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Isenberg School Of Management, Umass AmherstHospitality Tourism And Management -
University Of Massachusetts AmherstHospitality Administration/Management -
John D. O'Bryant School Of Mathematics And ScienceHigh School Diploma
Frequently Asked Questions about Khanh Phan
What company does Khanh Phan work for?
Khanh Phan works for Museum Of Science
What is Khanh Phan's role at the current company?
Khanh Phan's current role is Benefits Administrator.
What schools did Khanh Phan attend?
Khanh Phan attended Isenberg School Of Management, Umass Amherst, University Of Massachusetts Amherst, John D. O'bryant School Of Mathematics And Science.
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