• Engaged business users to understand their BI and database requirements.• Executed development tasks including designing, developing, and implementing reporting solutions.• Developed complex SQL queries and reports against relational databases.• Managed development of deliverables through all stages of using design thinking and Agile methodology.• Delivered product features and capabilities by influencing product management and technology partners.• Led product team meetings, defined Agile user stories based on input from stakeholders and prioritized backlog items for development teams.• Managed BI Center of Excellence for administering, supporting, and governing content published by business domains to ensure compliance with best practices.• Researched and presented market trends and assessed Machine Learning products through hands-on evaluation.• Led selection of cloud analytics platform after exhaustive assessment of multiple products, delivered product presentations to obtain buy-in from Executives and steered implementation strategy.• Managed multiple cross functional projects. Major accomplishment: Delivered and persuaded business stakeholders to adopt a cloud-based reporting solution for 15,000 associates that replaced multiple legacy platforms.

• Led the SAP Business Objects and Tableau platforms using Teradata, Snowflake and Redshift warehouses, which provide a one-stop information portal for thousands of associates.• Managed several cross-functional, multi-platform projects from requirements gathering through implementation.• Served as BI technical lead as well as provide hands on design, development and implementation support for DW/BI team.• Supervised and coached a team of geographically dispersed BI developers to ensure high productivity, teamwork and collaboration. • Established operational policies, development standards and procedures governing BI platforms.• Chaired strategic and tactical BI planning discussions, maintained relationship with key business stakeholders at all levels and vendors. • Designed BI tools training program and led in-person and virtual sessions that upskilled 500+ Analysts. • Directed and developed a multi-platform initiative to modernize Merchant facing reporting that delivered a scalable and secured solution.• Led remediation of the legacy BI and data warehouse platforms that saved over $4M.

• Managed, administered and supported enterprise Actuate and Cognos reporting system generating thousands of reports and dashboards from Oracle and DB2 for internal and external customers.• Gathered analyzed reporting requirements, developed and delivered BI solutions against Oracle data warehouse.• Coordinated application upgrades, server migrations, high quality program releases and provided architectural recommendations to senior management.• Managed team of on-site developers and an off-shore production support team to drive issues to resolution within stated SLAs.• Hands on experience implementing strategies that enhanced the BI environment and reduced CPU and DASD costs by over $200K.• Performed unit and module testing of own and other group members’ software programs and reports.• Created BI training guide for analysts and business users.

• Established BI team and infrastructure from ground-up for Credit Card and Retail lines of business.• Worked with users to define system requirements to design reporting and analytical solutions to meet their needs.• Executed business system development tasks including designing, developing and implementing complex reporting solutions.• Developed complex SQL queries against OLTP, RDMS databases and Mainframe data sets.• Proactively researched and analyzed system bottlenecks and reduced processing for batch reports.• Administered, installed and implemented vendor packages.