• Headed all of Sewells MSX's engagements with Ford Vietnam and coordinated with Ford Asia Pacific and later Ford International Market Group to make a meaningful contribution to the client and its dealer network's business• Recruited and developed a local Academy team of 10 senior trainers, coaches and consultants both in Hanoi and HCMC to deliver Academy's annual Scope of Work within a budget and to ensure profitability• Oversaw scheduling and managed execution of the training… Show more • Headed all of Sewells MSX's engagements with Ford Vietnam and coordinated with Ford Asia Pacific and later Ford International Market Group to make a meaningful contribution to the client and its dealer network's business• Recruited and developed a local Academy team of 10 senior trainers, coaches and consultants both in Hanoi and HCMC to deliver Academy's annual Scope of Work within a budget and to ensure profitability• Oversaw scheduling and managed execution of the training, assessment and development services in Vietnam on a day-to-day basis, managed and motivated team within a quality control and performance management framework• Oversaw the development and implementation of a contemporary curriculum of people development, process compliance and financial performance interventions, ensured the support and reinforcement of the integrated Academy model, in-line with regional direction• Pioneered digital sales and marketing courses for Ford Vietnam staff as well as all Dealer Principles and Sales Managers, first market in the region, as well as delivered all other sales, service and product trainings • Introduced and customized newly developed Ford Guest Experience processes for both Sales and Service, from early immersions to pilots and actual implementations at all dealers in the network Show less

• Lectured Management Consulting, MBA program (English speaking class) at CFVG - The French-Vietnamese Center for Management Education• Lectured Management Information, ICAEW-sponsored Class of Excellence in Accounting• Lectured Managing Finance, IBD@NEU program at the International School of Management and Economics

• Investigated requirements, designed and run 6 leadership development programs for management teams at all Viettel subsidiaries including 63 provinces• Provided coaching at leadership development programs• Established a very first module of cross-culture awareness for new expats at Viettel Global• Partnered with group-level departments to support and develop training programs to their needs• Developed internal instructor team, coordinated with external instructors to ensure… Show more • Investigated requirements, designed and run 6 leadership development programs for management teams at all Viettel subsidiaries including 63 provinces• Provided coaching at leadership development programs• Established a very first module of cross-culture awareness for new expats at Viettel Global• Partnered with group-level departments to support and develop training programs to their needs• Developed internal instructor team, coordinated with external instructors to ensure consistent and seamless training delivery• Managed a team of 10, organized and supervised various training courses, in class and via e-learning platform Show less

• Assisted key clients (SICPA – security ink, Switzerland, AES – power, US) in government relations and deal structuring• Developed close relations with state agencies, arranging high-profile meetings and VIP visits• Advised key clients (Motorola, Cisco, Unilever) in media relations, marketing communications and event management• Managed CSR – Corporate Social Responsibility projects in remote and mountainous areas (Unilever)

• Assisted Director in operation process assessment and restructuring projects• Managed company’s information system upgrade project• Prepared for the establishment of VDCA, LLC offices in the U.S.• Supervised R&D projects of the VDC Laboratory

• Managed national Internet backbone network upgrade and expansion projects• Devised Master Plan for Internet and data networks in Vietnam for the period of 2001-2005• Co-ordinated the national consultant team to develop telecommunications infrastructure for Hoa Lac high-tech park (government-priority)

• Managed X25, Internet, VnMail and value-added services• Managed IT products, services and integrated solutions• Managed and co-ordinating business projects with local and foreign partners

• Prepared the launch of Internet service in Vietnam• Negotiated the first Internet and X25 network interconnection contract with foreign carriers• Assisted Director in international relations and co-operations