- Provided language coaching to more than 120 adult learners at various proficiency levels.- Designed and implemented tailored lesson plans to meet the specific needs and goals of each student.- Conducted one-on-one and small group coaching sessions to improve student’s skills.- Utilized interactive teaching techniques, multimedia resources, and authentic materials to enhance the learning experience.- Assessed students progress through regular evaluations and provided constructive feedback to support their language development.- Implemented effective strategies to motivate and engage students in the learning process.- Entered relevant information and updated into the Customer Relationship Management (CRM) system to ensure accurate and up-to-date records.- Collaborated frequently with Educational Consultant team in generating more than 800,000,000 VND IR collection - Having been involved in recruiting and mentoring new members

- Assisted customers in a friendly and professional manner providing exceptional customer service- Actively engaged with customers to understand their needs, offered product recommendations, and provided styling advice- Processed customer transactions accurately and efficiently using the point-of-sale (POS) system- Imported new products and built their codes to ensure accurate inventory management- Oversaw inventory and implemented loss prevention measures to minimize stock discrepancies- Managed online orders, processed them accurately, and ensured timely delivery- Designed engaging fanpage posts and promoted marketing campaigns to increase brand visibility and customer engagement.

- Provided additional assistance to 2nd and 3rd grade students to enhance their English skills- Monitored the progress of students, identified areas for improvement and implemented targeted strategies to address their specific needs-Corrected grammar mistakes and provided guidance on proper language usage to enhance their language proficiency- Created a supportive and engaging learning environment to foster students' confidence and motivation

- Assisted customers by carrying their food to their designated tables, ensured a smooth dining experience.- Provided cutlery and additional utensils to customers as needed, ensured they had everything necessary for their meal.- Informed customers about the location and process of obtaining drinks, including self-serve stations or waitstaff assistance.- Offered guidance and assistance to customers in selecting beverages from the menu.- Maintained a clean and organized dining area, ensured tables were set up properly and ready for the next guests.- Anticipated customer needs and provided prompt and attentive service to enhance their overall dining experience.- Collaborated with the kitchen and bar staff to ensure timely delivery of food and beverages to customers.- Handled customer inquiries, concerns, and complaints with professionalism and resolved issues promptly.

- Worked alternately in three positions: Cashier, Barista, and Server, ensured efficient operations and customer satisfaction.- Greeted guests warmly, provided a friendly and welcoming atmosphere upon their arrival.- Utilized a Point of Sale (POS) system to accurately take drink orders from customers, ensured precise recording of their preferences.- Received and processed payments from customers, handled cash transactions and provided accurate change.- Prepared beverages following established recipes, ensured consistency in taste and presentation.- Maintained cleanliness and organization in the bar area, included wiping down surfaces, sanitized equipment, and restocked supplies.- Collaborated with team members to ensure smooth operations and timely delivery of orders.- Demonstrated excellent customer service skills by promptly addressing guest needs, answered inquiries, and resolved any concerns or complaints.- Adapted quickly to the demands of each role, provided exceptional service and contributed to a positive overall dining experience.