Khanh Dang Email & Phone Number

Milpitas, Ca, Us

San Jose, California

- Activate and implement new enterprises with PayActiv accounts- Schedule meetings with employers to set up necessary data feeds- Using Saleforce as the CRM, connect with engineering and sales team to complete task- Work closely with sales and engineering to enroll enterprises with PayActiv set up

San Jose, Ca

• Work closely with project and sales managers to build contracts for their accounts• Provide enterprise clients with their monthly, quarterly, annual invoices and work reports• Monitor and identify enterprise client needs to improve their accounts • Coordinate and provide monthly check-ins with technicians on scheduled maintenances• Create different reports for sales/project managers: Monthly hours, contract labor loads, Variances on hours, completed jobs, and schedule board reports• Coordinate and schedule meetings with sales/project managers

Mountain View, California

• Provide account management for partners/enterprises. Ensuring the health of client’s account and general satisfaction with Symantec services• Collaborate with sales/engineering team to build success plans for enterprise clients• In charge of executing success plans with decision makers to ensure the retention of the account• Held face to face monthly meetings with sales managers to stay on top of accounts• Point of contact for platinum, gold, and large enterprises clients for any concerns• Establish, develop and support C-level relationships for enterprise clients• Assist and guide customer/partners with their user portal• Train and develop employees in regards to partner/enterprise accounts and prioritize team growth• Perform authentication for cyber security services for SMB and enterprise clients

San Jose, Ca

● Assist customers with mortgage loans● Collect sensitive documents● Reviewed sensitive documents for validity and authentication● Import information from documents into web-database for determination● Provided feedback for customers and processing team● Process faxes, emails and file documents

Cupertino

• Develop a positive relationships for all accounts • Provide success plans for all accounts to clients and business clients• Responsible for achieving quarterly revenue quota and monthly status calls, • Train and develop new hires on office procedures and product knowledge• File sensitive documents/ auditing the tellers • Teller duties; cashing checks, verifying proper IDs, cash handling, credit card payment

Sunnyvale, Ca

• Looked over reports for tellers and assisted in their over and shortages• Help with technical issues with computers, money counters, internet problems, and vault• Review and print out reports• Document and record for any vault activities• Teller duties; cashing checks, verifying proper IDs, cash handling

San Jose, Ca

● Cash handling, check cashing, verified IDs● Provided customer solutions● Assisted in balancing the vault● Meeting referral quotas● Problem solving and critical thinking for each customer