Evergreen Social Media: Developed and curated engaging social media content highlighting local food and attractions, achieving a 79.17% increase in engagement. - Collaborated with cross-functional teams, including GOCT, full-time staff, and external creators, to plan and execute social media strategies. - Assisted in conducting market research, tracking social media analytics, analyzing data to identify growth opportunities, analyzing KPIs, and creating short-form video content. - Provided timely and effective customer engagement and community management across various social media platforms.Data Visualization: Partnered with IT and Marketing to redesign and optimize visual databases, enhancing data accessibility and insights for decision-making. - Collaborated with teams to leverage data for process improvements, enhancing operational efficiency and customer experience. - Successfully improved the Looker dashboard dataset, ensuring accurate and timely report distribution to the marketing team. - Supported System Integration testing by tuning and refining the program, alongside preparing reports and presentations to communicate insights and recommendations to stakeholders.

Sales implementing: Redesigning store layouts, managing inventory levels, and customer service training programs to increase sales and customer satisfaction. - Exceeded sales targets by providing exceptional customer service, resolving issues efficiently, and assisting customers in the purchasing process. - Implemented a new customer service training program, resulting an increase in customer satisfaction scores and a decrease in customer complaints. - Managed inventory, restocked merchandise, store display layout, and visual merchandising to support team success in achieving sales goals by 9.3% and overall sales by 4%.