Khanh Thai Email & Phone Number

Boston, MA, US

Smithfield, Virginia, US

Burlingame, California, US

• Trained and managed a 10+ member organization to plan and execute the ART001 - A Journey of Self-Discovery through Abstract Art, leveraged a comprehensive approach by analyzing marketing campaigns, industry trends, and.
• Developed and implemented a robust risk management plan, ensuring proactive identification and mitigation of potential challenges
• Spearheaded budget planning initiatives, aligning financial resources with forecasted registration goals and adapting strategies to maximize efficiency and cost-effectiveness

• Leveraged recent product value and order frequency rate as key inputs in driver-based planning, classifying products into evergreen, promotional, and profit-maximizing categories and achieved a 90% reduction in.
• Collaborated cross-functionally to customize customer demand forecasts for each product category, utilizing SQL and Excel techniques including inflation-adjusted evergreen forecasts, promotional pre-order campaigns.
• Recommended personalized merchandise feature enabling customer name customization, boosting sales by 250% and maintaining top-seller status for 3 consecutive months, enhancing engagement and shopping experience
• Analyzed customer buying behavior and presented KPIs for Net Promoter Score trends to stakeholders, offering recommendations of customer-initiated email strategy to boost customer retention rate of 35%

London, GB

• Conducted detailed walkthroughs with process owners to develop process narratives
• Evaluated the completeness and accuracy of system-generated reports and performed testing over the application and general IT controls aroundtheir financial business process
• Prepared and delivered quality working papers documenting the design and implementation along with the operating effectiveness of controls
• Enhanced data integrity by implementing validation rules to detect data errors in 5+ million records, ensuring compliance and integrity

Singapore, Singapore, SG

• Developed SQL queries to extract desired databases for customer application session data analysis and established dynamic visualizations
• Summarized competitive analysis of application usage based on population demographics using Excel and Tableau
• Conducted market analysis and customer behavior analysis, leading to improvements in the marketing strategy, including a 150% increase in organic search traffic and a 45% reduction in marketing costs compared to the.

Master'S Degree, Finance

Bachelor Of Business Administration - Bba, Operation Information Management

High School Diploma