Came up with omnichannel strategies including SEO, PPC, paid social, and email automation to efficiently acquire new customers, and leads, and drive repeat purchases on a hybrid B2B e-commerce platform.Work out technical-first SEO strategies through onsite optimizations and content development. Conducted technical audits and implemented UI/UX improvements.Enhanced customer journeys with customized website tracking and retargeting campaigns, boosting online conversions by 15% in the US market. Optimized conversion tracking setup utilizing Google Tag Manager.Developed content optimized for key Social platforms like Facebook, Instagram, YouTube, and Pinterest. Conceptualize consistent creative direction for all brand assets.Drove brand awareness by 20% in 6 months by leveraging optimized content strategies and A/B testingImplemented high-performing multi-channel acquisition campaigns resulting in 30% organic traffic growth, and 5x ROAS on paid shopping.Grew qualified leads by 20% through optimizations to campaign structure and landing page experience based on analytics insights.

Led strategic PPC campaigns, boosting online sales by 40%.Conducted Google Ads keyword research, A/B testing, and bid optimization.Applied conversion rate optimization for both Google Ads and Shopify platforms.Oversaw seamless operations of various Shopify platforms, ensuring positive user experiences.Implemented customized Shopify themes, optimizing layouts for brand consistency.SEO Implementation: Optimized product listings and site structure for enhanced visibility.Payment Integration: Integrated secure payment gateways for convenient transactions.Analytics and Reporting: Utilized Google Analytics for performance analysis and reporting.Customer Support Integration: Ensured prompt responses and efficient order tracking on Shopify.App Utilization: Leveraged Shopify apps for enhanced functionality and improved user experience.

• Orchestrated some SEO magic, resulting in a solid 30% increase in organic search traffic and better rankings.• Took our social media game to the next level, growing our followers by a cool 60%.•ated strategies that led to a 40% boost in online sales. • Made sure our online platform was a breeze for users, optimizing it to improve conversion rates.• Dived into Google Analytics for insights that supercharged our website and campaign performance.• Navigated the world of Google Ads and social media campaigns, optimizing ad spend and increasing ROAS by 25%.• kept a keen eye on customer feedback, maintaining our positive brand image and ensuring top-notch service.• Played around in Canva, creating eye-catching graphics for all things digital marketing.• Crafted compelling video ads that not only looked cool but also excited our campaign effectiveness and user engagement.• Teamed up with colleagues on exciting product launches and promotions, bringing in more customers and revenue.

• Crafted and executed social media strategies that were spot-on with our business goals.• Rocked the paid social media game with killer campaigns on Facebook and Instagram, pushing up revenue by a cool 30%.• Kept the social vibes positive and engaging by responding promptly to comments, messages, and reviews.• Brought our socials to life with visually appealing content across Facebook, Instagram, and YouTube, resulting in a stellar 60% growth in audience engagement.• Collaborated with awesome influencers—travel bloggers and adventure enthusiasts—to amp up our tours and experiences, resulting in a 40% increase in reach and conversions.

• Communicated with and managed people in a cross-cultural context and provided confidential secretarial and administrative support for principal executives.• Managed schedules, made travel and security arrangements, screened and handled communications, greeted and directed project visitors, and handled administrative problems and inquiries.• Served as the primary point of direct administrative contact and liaison with other offices, individuals, and external institutions and agencies on specified issues.• Organized and facilitated meetings, conferences, and other special events as required.• Raised shopping carts on the SAP system to purchase equipment, supplies, and services for the project.• Confirmed the goods/services received and issued work completion certificates.• Composed and prepared written documentation and correspondence for the office, screened and evaluated incoming and outgoing mail, and prepared responses.• Assisted in the coordination, supervision, and completion of individual projects.• Coordinated and oversaw the day-to-day management of supplies, equipment, and facilities for the organization, including maintenance, inventory management, logistics, security, and related activities.• Performed miscellaneous job-related duties as assigned.

Administrative Responsibilities:Respond to and log all inquiries received from clients via telephone, email, or web site.Maintain detailed documentation and updating tickets for all incoming support requests inreal-time. Keep well documented and updated case notes on all tickets daily. Identify, analyze,troubleshoot, and resolve client service requests. Work as a team member to collaborativelyresolve client requests and technical issues with other team members, partners, and vendors.Technical Responsibilities:Provide first level customer support, including troubleshooting underlying issues with computerhardware, network/internet connectivity, email, and software applications based ondocumented procedures. Ask and gather intelligent questions about the client’s business andaccurately record in ticketing system and appropriately escalate tickets to a higher level of supportas necessary, including service that exceeds skill level. Rebuild, repair, or upgrade clientcomputers based on documented procedures.

Ensuring that the integrity/quality of the examination is not being compromised, mixing with people, and having the confidence to enforce the regulations if necessary and deal effectively and promptly with any problem during the examination.The examinations include Cambridge O/A levels and ACCA