Khanh Vu Email & Phone Number

Framingham, Massachusetts, Us

Andover, Massachusetts, Us

Challenges: Grocery Robotics Hardware, IT, Firmware, Structure, and Software teams needed to aggressively build minimum viable product releases, tested new features, resolved technical debt stories, and supported service teams.Contributions:● Successfully moved hardware, firmware, IT, and software teams toward Scrum transparency, inspection, adaptation empirical process, Kanban continuous improvement process, and started phase gate process for beta and production reviews.● Facilitated upfront planning, rolling wave planning, risk mitigate plan adjustments, and retrospectives. Used backlog run-way to forecast deliverable and dependencies. ● Admin SmartSheet and semi-automated team dashboards, reports, sheets, and forms for project level, meta team level, and corporate level. Collaborated with SmartSheet consultants to implement SmartSheet Control Center blueprints to scale-up from 2 to 200 automated product development and site deployment workspaces.● Managed and tailored Jira boards to introduce and implement proper Scrum and Kanban concepts for multiple teams.● Automated multiple teams’ Production Incident Pareto Charts using SmartSheet, Jira Connector, and Jira data● Focused cross-team data analytic projects. Teams piped Alert components log into Azure Data Lake, Azure Data Explorer, and have reported information using Power BI● Phase 3: Was the TPM / Scrum Master for Bot Embed and Control teams, Product IT Hardware/Network, Product IT Software, and Corporate IT teams. Facilitated and made Scrum events efficient and fun to improve quality.● Phase 2: Was the TPM / Scrum Master for Bot Embed and Control teams, Bot Electrical team,Bot Mechanical team, and Bot Manufacturing team● Phase 1: Was the Scrum Master for grocery static and dynamic workstation hardware and software teamsSystems: Alert Embed and Control Software, Alert Bot WIFI, Alert Innovation Robots, Alert Grocery Workstations, Alert Grocery Structures, SmartSheet, Jira, and Confluence

Waltham, Massachusetts, Us

Warehouse Robotic SolutionChallenges: Vecna Robotics start-up software teams need to aggressively release new proof of concepts, manage technical debt projects, manage cross team dependencies with firmware and hardware teams and remotely support deployment teams. Contributions: Created a safe environment to move software teams toward Scrum transparency, inspection, and adaptation empirical process. Facilitated and made Scrum events efficient and fun. Managed Confluence space to share and introduce concepts. Managed and designed Jira boards to introduce and implement proper scrum concepts. Helped teams complete code reviews for sprints and displayed code coverage with Jenkins build process. Implemented multiple sprints backlog grooming to forecast deliverable dates and dependencies. Used Jira data to request priority lists from upper management teams. Started support team and deployment team remote assist process to reduce SW team work load and reduce task switching. Directly helped SW, FW, and HW teams test robots at system level. Recorded and edited SW, FW, and HW sprint demo videos to train support and deployment team members. Systems: Linux, Tomcat, Vecna Robotics OS, Python, Java, C, C++, JavaScript, Vecna Remote Assist platform, Wi-Fi network, Jenkins, Gerrit, Jira, Confluence, and Trello

Burlington, Massachusetts, Us

Cyber Security Flaw Detection: Veracode Software Composition Analysis and Veracode GreenlightChallenges: Veracode Software Composition Analysis local and remote teams need to integrate security vulnerable data sources, implement micro services, maintain security data quality, provide cross team API, and deliver new Portal features each sprint.Veracode Static Analysis weekly Deep Learning updates, within Integrated Development Environments, for several languages.Veracode Greenlight team needed to refactor, update, test, benchmark, and deploy Contributions: Create a learning environment to move SCA development teams toward Scrum transparency, inspection, and adaptation empirical process. Coach team members to understand and utilize Scrum techniques. Made Scrum events efficient and fun. Use Python to automate Jira story entry tasks and reporting. Create and manage Confluence space and places to induce distributed team technical information sharing and searching. Design and utilize AWS test environments. Apply cyber security techniques. Understand Machine Learning data quality issues. Implement and maintain Sumologic and PagerDuty scripts for team production issue monitoring. Help develop continuous integration Gitlab pipeline scripts. Record and edit team members’ sprint demo videos.Deployed and tested Greenlight virtual micro services with Amazon Web Services. Designed, implemented and tested Eclipse GUI. Implement and maintain AWS test environments. Automate agile deployment, functional tests, performance tests, test coverage, and system monitor. Monitor Greenlight system issues in production. Create technical training videos to help other Veracode teams.Systems: AWS EC2, S3, Route53, Lambda, APIGateway, and other AWS services. Sumologic, Debian, Mac, Python, PyTest, Jubula, Gitlab, Static Scan, Software Composition Analysis Scan, Terraform, Docker, Kubernetes, SonarQube, Jira

Data driven internet advertisement platform. Pixel Free SolutionContributions: Designed and implemented virtual test environments with Amazon Web Services and OpenStack to reduce testing costs. Automated agile deployment and functional tests for DMP Firehose continuous integration process to reduce delivery time. Delivered backward compatible agile releases to avoid breakage and control release risks. Monitored DMP system performance issues in production to understand heavy traffic performance issues. Systems: AWS EC2, AWS Kinesis, AWS S3, AWS DynamoDB, AWS Route53, Cassandra, Debian7, DMP Firehose Servers, DMP Indexing/Sizing Servers, Akamai Edge Servers, Mac, Python, PyTest, Jenkins, Ansible, Git, Jira, Grafana

Boston, Ma, Us

Data Driven Internet Marketing Solution, Re-marketing recommendationAccomplishments: Manage test projects. Maintained manual and automated functional tests.Automated and monitored system response time using remote virtual test agents. Automated and monitored Choicestream product recommendations on customer sites. Executed Large Data Machine Learning system regression tests. Executed performance regression tests. Lead 2 QA team members. Tested Software-as-a-service releases, new features, and requirement changes. Designed and implemented hourly and daily automation test processes for a new product. Tested Choicestream Java API. Updated test plans, positive test cases, and negative test cases.Systems: Choicestream Connect Servers, a product recommendation system (Instrumentation Server, Recommendation Server, Admin Server, Databuild Server, and Data Extract Server). Choicestream Crunch Server, an advertisement audience and segment selection system (Instrumentation Server, AudienceSelection Server). Citrix XenCenter5.6, AWS, Centos Linux, Ubuntu Linux, Mac, MS Windows, Browsers, Perl, Ruby, Selenium, Java, Hive, Mysql, Keynote, BeyondCompare, Jmeter, TeamCity, Perforce, Jira.

Mountain View, California, Us

Virtual Computer SolutionsAccomplishments: Managed multiple remote test projects. Designed, maintained, and utilized virtual test environments, which contain 3 data centers, large tenant virtual machine pools, and fast provision datastorages. Lead off-shore QA team in Hyderabad India (4 testers and 1 manager). Also had lead QA team in Shanghai, China (3 testers). Tested Desktop-as-a-service releases, new features, and requirement changes. Designed and reviewed agile hourly and daily automation test processes and test suites. Developed test plans, positive test cases, and negative test cases. Executed complex system level tests, server high availability tests, and process fail-over tests. Assist off shore QA team complete functional automated and manual tests. Selected and worked with open source test tools.Systems: Desktone Resource Server, Desktone Element Server, Desktone Fabric Server, Desktone Cache Server, VMWare ESX vSphere, NetApp storage, GreenBytes storage, Ubuntu Linux, MS Windows, WYSE thinclient, Windows Browsers, Microsoft Domain Controller, DHCP, DNS, LAN, WAN, IPV4, IPV6, Java, Selenium, Eclipse, Testlink.

Boston, Massachusetts, Us

Extreme speed financial data transfer.Accomplishments: Managed on-shore system level QA team (4 members) and off-shore feature level QA team in Puna India (4 testers and 1 manager). Stress tested loads, benchmarked limits, verifed fault tolerance, and tested product features. Updated and maintained test applications using Tervela API. Manually tested Tervela Releases. Systems: Tervela high performance Messaging Appliance. Tervela API (Java, C, and C#). Tervela Provision and Manage Server. Linux RH4 and Windows. Eclipse and Visual Studio. Tervela developed test applications.

Burlington, Ma, Us

Financial Solution for Portfolio ManagersAccomplishments: Manage performance test projects. Developed performance tests. Maintained Windows performance lab. Isolated customer performance issues. Tested product features (memory leak, concurrent users, maximum throughput, cluster, failover, and stress), verified bug fixes, and found performance bottle-necks. Lead one performance engineer. Worked directly with product specialists, developers, sale engineers, and database administrators on Financial software-as-a-service releases.Systems: CRIMS8.1.X, 8.2, and 9.0 (Financial Order Execution Workflow System), WindowsXP, Windows2003 Server, Windows64-Enterprise, C#, Java, MS SQL Server, XML, Webservices, Visual Studio Tester Suite, YourKit (Java memory leak tool), and .Net Profiler (C# memory leak tool)

Provo, Ut, Us

J2EE open source and Identity SolutionAccomplishments: Contributed to all aspects of the product life cycle, including requirements definition, product testing, documentation, beta releases, successful deployment, and ongoing customer satisfaction. Managed and grew a Quality Engineering team (12 members) to meet product demands. Worked with remote team members. Also coordinated testing projects with 2 remote test teams. Tested 3 different Novell products using both glass box and black box test methods. Managed test suites and test environments in QA lab. Tested product features by executing test suites (both GUI functional and performance load), verifying bug fixes, and submitting new bugs. Selected new test tools for testing needs. Added Rational Functional Test tool to the automation tool set (WinRunner, SilkTest, LoadRunner, and RFT). Arranged training and integrated RFT into test projects. Meet Rational managers monthly to request features and set priorities. Defined and updated multiple concurrent test schedules. Improved quality processes using bug trend graphs and QA intranet information. Worked closely with cross-functional team leaders (Product, Project, Development, and Document) to release quality products. Motivated team members by providing opportunities to develop new skills. Systems: Novell Identity Application (Provision resource workflow for corporations), Novell Extend Director5.x (Develop and Deploy EAR and WAR to J2EE software tool), Novell J2EE AppServer5.x (Standard J2EE application server), WindowsXP, Novell Linux Desktop, SUSE Linux Server, IE6.x, Mozilla1.7x, XML, HTML, Java, Rational Functional Test, WinRunner, LoadRunner, Silktest.

Detroit, Mi, Us

Developer Analysis Tools for memory and network flawsAccomplishments: Managed two test projects. Lead and managed small Quality Engineer teams. The BoundsChecker team tested an automated C/C++ error detection tool and the Distributor Analyzer team tested an enterprise level warning detection tool. Planned and developed new test applications and automated tests using C++. Maintained and enhanced the BoundsChecker test framework using C++. Executed and analyzed test cases. Defined and updated schedules. Improved quality processes. Worked closely with development team leaders and members to release quality products. Systems: BoundsChecker7.0, Distributed Analyzer2.0, Visual Studio 6.0, Visual Studio Net; Windows XP, 2000, NT4, 98, ME; IE6.x/5.x, MS IIS2.x, HTML; C++, C; MS Project.

Us

Agile Content Sharing SolutionAccomplishments: Manage performance test project. Implemented server performance test environments. Reproduced customer server performance issues and isolated performance bugs. Created performance test scenarios. Created performance test scripts to simulate QuickPlace server work load using SilkPerformer. Executed a suite of performance benchmarks to characterize QuickPlace servers. Confirmed code changes for performance. Verified scale-up and scale-out solutions. Published results and conclusions from performance benchmarks. Recommended capacity planning based on results gathered from performance benchmarks. Trained other QE using SilkPerformer. Isolated areas require performance improvement by using Quantifier, SilkPerformer, Load Runner, and WebSphere tools. Developed server monitor utilities. Helped QE team test QuickPlace server features. Developed and executed automation tests using SilkTest. Isolated and verified defects. Handled customer hot issues.Systems: SilkPerformer4.0, SilkTest5.0, Load Runner6.5, MS WindowsNT/95, Solaris8.0, IE5.x, Netscape4.x, and Domino5.x server, QuickPlace2.x server, HTML, XML, Java, JSP, C, C++; IBM Network Dispatcher, Cisco Load Director.

Us

Browser GUI Test ToolAccomplishments: Managed multiple test projects. Provided hands-on technical guidance to the Automation team using SilkTest, C, and Java1.2. Directed the team in designing, managing, and updating the automation test suites. Implemented test strategies. Lead, managed, and mentored 8 test engineers. Collaborated with other R&D functional areas and Product Marketing to set direction for the test team, with a focus on exploring and applying state of the art automation techniques. Defined and reviewed new regression tests. Trained and supervised QA engineers and contractors, as well as other R&D and Tech Support. Managed the Segue SilkRealizer project. Tracked project progress and resolve schedule problems. Worked with Development, QA, and Marketing managers to complete project on time. Directly solved problems by redesign and support kit building/installation process. Also, tested and fixed bugs to complete product features.Systems: LiveQuality1.2, Silk2.x/1.x, SilkPerformer4.x/3.x, QualityWorks4.x/3.x, WindowsNT/95/3.1, PVCS5.0, Install Shield5.1, IE4.x/3.x, Netscape4.x/3.x, PowerBuilder6.x/5.x, MS Project98/95, C, C++, Java

Us

Customized GUI Test ToolAccomplishments: Managed test lab and test projects. Implemented and supported a cross platform test infrastructure, increased product testing coverage, maintained automation labs, trained quality engineers, lead 10 QE at various levels. Coached team members and contributed to complete the Lotus Notes Windows test infrastructure. Lead automation test processes. Assisted QE on test script executing, debugging, and developing. Motivated, supported, and stretched all members using open team communication style. Worked with Segue and other test tool vendors to simplify custom object support.04/95 - 12/95: Senior Automation Quality EngineerAccomplishments: Developed, maintained, ported, and executed automation test suites. Set direction for the lab. Updated test environments and infrastructures.Systems: Lotus Notes/Domino 4.5/4.0 4.0/3.x, QA-Partner 3.x/4.x, SilkTest 1.x, MSWindow 3.1/95/NT, OS/2 Warp/Merlin, Macintosh System 7.x, PVCS, Netscape2.x, PVCS, C, C++

Functional Automation Testing

Houston, Texas, Us

CMOS Computer Chip Functional and Performance Testing

Mba

Bsee