Iftikhar is a Senior Director of Machine Learning (ML) Engineering at Capital One’s Card Tech organization. Capital One is one of the leading Bank and Credit Card issuers in the US. Iftikhar leads Engineering practices for ML and Generative AI (GenAI) for Card Fraud prevention, Servicing, Collections and Recoveries. He is leading an organization of 10 Scrum teams of 60+ ML Engineers and leaders. His teams build and own Feature engineering and build, train and deploy models to production using Python, Spark, MLOps and Kubernete. Iftikhar partners with Data Science, Architecture and Engineering leadership across the organization to drive strategy to meet business needs, usage of GenAI and is driving a consistent approach to MLOps, model deployment and model monitoring.

As seasoned leader for Customer platforms in EP2T, Iftikhar set the technology direction to build next generation platforms to foster seamless integrated experience for platform Users, Builders and Contributors. He delivered highly available systems, defining Objectives and Key Results (OKRs), aligning roadmaps across the enterprise, and empowering teams to produce quality results and meet platform imperatives. He led an organization of 14 Scrum teams of 80+ Engineers and 10+ Leaders including leaders of leaders.

Iftikhar was a Senior Director of Software Engineering at Capital One’s Enterprise Platforms and Products Tech (EP2T) organization. Iftikhar led the digital transformation agenda of modernizing SOAP based services to REST APIs, spearheading the move to public cloud (AWS), owning DevOps, Operational Excellence (OE) and Automation practices, adapting the You-Build-You-Own (YBYO) model and driving Scaled Agile practices.Iftikhar owned a large portfolio of Platforms and APIs for Customer level functions like Entitlements, Accounts, Payments Accounts, and External Data Sharing. These 24x7 available Platforms provide tremendous value and features to Capital One’s Customers servicing experience. Iftikhar’s traits include software delivery, technology transformation, operational excellence and talent magnet.