Kaleem Khan Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Played a pivotal role in the growth of a dynamic start-up company driving business development, establishing market presence, and achieving significant milestones in a competitive market landscape.• Spearheaded business development initiatives, identifying new market opportunities and forging strategic partnerships to drive revenue growth and expand market presence.• Devised and executed result-oriented sales strategies, contributing to a significant increase in market exposure and brand visibility.• Nurtured and maintained strong relationships with key clients and accounts, ensuring a high level of cleint satisfaction and fostering long-term partnerships.• Led cross-functional teams to develop innovative marketing campaigns and promotional activities, effectively positioning products to attract new potential prospects and boost sales.• Implemented data-driven approaches to analyze market trends, consumer behavior, and competitor activities, providing valuable insights for informed decision-making and targeted marketing efforts.• Successfully negotiated contracts and agreements with clients, resulting in substantial revenue growth and securing a competitive advantage in the marketplace.• Acted as a key liaison between the company and external stakeholders, representing the organization at industry events, trade shows, and conferences to enhance networking opportunities and market visibility.• Mentored and guided sales teams to achieve individual and collective sales targets, fostering a high-performance culture and cultivating a cohesive and motivated sales force.• Conducted regular sales and marketing performance evaluations, identifying areas for improvement and implementing necessary changes to optimize business outcomes.

Dubai, United Arab Emirates

• Managing key stakeholders and maintaining strong and productive relationships with key partners through regular meetings and communication. • Managed and maintained accounts, ensuring accurate and timely processing of invoices on a monthly basis, contributing to efficient financial operations and seamless partnership experiences. • Tracking the performance of each account flagging any issues or slow moving accounts and resolving any issues and boosting performance.• Actively utilising data analysis and industry knowledge to drive performance and maximising volumes to ensure that our key partners use our services over our competition. • Improve and present new ideas to improve performance and operational efficiencies. • Reviewing current contracts with partners and negotiating new contracts to better reflect on current market pricing and accelerate revenue growth.• Managed On-Demand B2B services in Dubai, ensuring reliability and sustainable growth for each account on a monthly basis.• Collaborated with the supply operations team to optimize service delivery and reliability of service using data insights.

Dubai

• Developing & Executing delivery operations, to ensure targets are achieved in line with company objectives quarter by quarter.• Managing and coordinating a team. Setting individual and team targets, following up on targets and conducting performance reviews to track progress. • Tracking effectiveness of delivery campaigns and creating reports on a daily basis presented to management. • Actively partnered with the Market Lead to develop a cohesive strategy for the growth of the company's performance within the UAE.• Managing the overall business plan by working with other departments. Facilitate the plan and team, organise partner meetings regularly and adapt to the fast-changing business needs and effectively executing the plan.

Dubai, United Arab Emirates

• Manage overall sales and delivery activities• Reviewed every aspect of company operation for the purpose of improving operational processes to better serve customers and to make the company operations more efficient.• Enhanced customer journey and exceeded customers’ expectations.• Managed social media influencers, press, media• Ground Support and arranging resources for the launch of new Tesla Model 3 in UAE.• Established and maintained relations with clients for leads generations.• Streamlined business operations using CRM Salesforce, Analysed, tracked, and reported on event ROI based on predetermined pipeline, revenue, and MQL metrics using CRM Salesforces• Plan and organise marketing events, such as GITEX, WETEX, UAE AI Event, World future energy summit, International Conference on Future Mobility, and Dubai Motor Show. Other pop up stores such as Dubai Festival Mall, Yas Mall Pop up and more.• Lead staff and overall operations of Dubai store, Mall of Emirates store & Yas Mall store Abu Dhabi. • Support customer finance applications as well as the overall process from sales to delivery.• Organise & support local charging infrastructure and plan public charging locations in the UAE.

Dubai, United Arab Emirates

• Supported the opening and the development of Tesla in the Middle East Market• Manage and assist marketing events.• Manage and assist recruitment function.• Conduct, manage and assist training programs.• Provided executive level support in co-piloting test drives for Tesla, achieving customer satisfaction and generated sales leads.• Kept abreast with latest markets trends and best practices.• Co-ordinated in development and implementations of sales and marketing strategies to drive sale and business.• Co-ordinated all aspects of the business between departments including merchandising, warehousing, & customer service.

England, Uk

• Running the office on day-to-day basis• Managing staff and planning the day• Interrupting sales reports & income statement• Ensuring all customers are completely satisfied• Meeting KPI targets and exceeding them• Strong decision making skills• Ability of lead a team and assign tasks • Managing Business Clients and ensuring they are Happy with the service we provide and creating a Long lasting relationship. • Investigated and resolved customers issues and complaints regarding operational matters Handled all queries and client feedback in a professional manner.

First Direct Leeds

• Delivered exceptional customer service while managing two-factor authentication (2FA) support for internet banking.• Met daily and monthly performance targets, contributing to overall team success.• Adapted to customer needs, providing tailored solutions and enhancing user experience.• Coached and motivated team members, promoting a culture of collaboration and continuous improvement.• Maintained organization and accuracy in work, ensuring compliance with data protection regulations.• Led best practices in customer relationship management, building strong partnerships with clients.• Handled complaints and resolved issues efficiently, protecting and enhancing brand reputation.• Served as a team lead in the absence of the team leader, ensuring smooth operations and support.

United Kingdom

• Assisted in daily operations, taking responsibility and meeting clients needs• Responsible for security of the store and ensuring safety of the staff members and customers• Giving advice and guidance on products and personalizing services to customers• Making and maintaining good relationships with customers • Being able to work in a team and a good team player• Ability to adapt to customers’ needs • Ability to deal with variety of complaints and resolving them• Keeping the store clean and maintaining company standards at all times

England, Uk

• Assisted the department manager in daily operation (occasionally assuming responsibility in her absence)• Completed all training materials and communicated company policies and other information to staff regularly• Provided staff training to new staff members• Took responsibility of keeping store clean and uncluttered by managing my team of staff• Assisted manager in the implementation of complete Merchandise information accurately in time• Maintained cordial relations with other staff and assisted them in resolving their issues.• Monitored and managed operational activities• Ability to lead by example• Proactive in problem resolution techniques