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Karim Khan is listed as IT Service Management | Service Delivery | Private Investing | Finance | Music Programming | Data Visualization at NEC Software Solutions, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at oracle.com and a matched LinkedIn profile for Karim Khan.
Karim Khan previously worked as Client Service Manager at Nec Software Solutions and Sr. Manager - IT at Oracle. Karim Khan holds Pg, Financial Management, First Division from Indira Gandhi National Open University.
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Seasoned IT Service Management professional with 20+ years of experience leading IT operations for top companies like NEC, Oracle, Vodafone, and Wipro. Proven expertise in Incident, Problem, Change, and Service Level Management, driving service excellence and operational efficiency. Skilled in IT transformations, stakeholder management, and continuous improvement. Adept at turning around underperforming services and delivering strategic solutions that enhance business outcomes. Certified ITIL Expert with a track record of leading high-impact teams and achieving measurable performance improvements
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Mumbai, Maharashtra, India
As an NEC CSM, I manage our account's service operations. I monitor and report on service levels, act as the point of escalation for issues, and work with support teams to ensure service delivery meets agreed levels. I oversee service restoration and regularly report on NEC performance at service review meetings. I manage service improvement plans and risk.
Pune Area, India
Enterprise IT Support covering the following Services;End user Technology:- Base Image (Win, Linux, OSX)- Desktops, Laptops, Handheld- Printing- File Server (Cloud)- SW LicensingUnified Communication:- Video Conferencing- Tele conference- Email Server- PSTN, VOIP- WebEx- IMNetwork:- VPN- WiFi- Data Network- FirewallIdentity Management:- OIM- SSO.
Pune
Pune
Vodafone Portugal, Infra & Applications Monitoring Service DeskVodafone UK, End to End Access Management for over 49 Business Applications & First line Incident Management Service Desk
Manager at Oracle's Global Service Desk. Worked on ITSM projects, trained on ITIL, PMP
Managed Dell's Remote Desktop Support (3.5 Years) & United Health Groups Customer Care (1.2 Years)- Tech Support L1 (1 Year)- Tech Support L2 (7 Months)- Tech Support Team Leader (1 Year)- Tech Support Group Leader (1 Year)- Customer Care Senior Group Leader (1 Year)
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Karim Khan works for NEC Software Solutions.
Karim Khan is listed as IT Service Management | Service Delivery | Private Investing | Finance | Music Programming | Data Visualization at NEC Software Solutions.
AeroLeads has found 1 work email signal at @oracle.com for Karim Khan at NEC Software Solutions.
Karim Khan is based in Pune, Maharashtra, India while working with NEC Software Solutions.
Karim Khan has worked for Nec Software Solutions, Oracle, Vodafone, and Wipro.
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Karim Khan holds Pg, Financial Management, First Division from Indira Gandhi National Open University.
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