A accomplished business leader with a demonstrable record of achievement in the United Kingdom advising leading B2B and B2C provider groups and large government departments on major strategy design and implementation programmes. Combines advanced levels of technical expertise with exceptional abilities analysing change priorities and implementing precise value-added solutions for improving performance and operational efficiency. A very resourceful, focused and results orientated individual, offering strong business leadership and outstanding influencing skills coordinating busy teams and forging sustainable relationships across the customer base.Core Competencies:Operational Management: Accustomed to working in fast-paced and time/cost sensitive operational environments, undertaking detailed analysis of client services/products and business objectives for providing evidence-based recommendations for sound decision-making at Board/’C’ level. Financial Acumen: High level of financial and commercial acuity analysing risk and identifying opportunities for business process optimisation. Expert knowledge of FO/BO transactional processes in the banking, insurance and other sectors. Change Programme Management: Expert application of a wide range of methodologies to resolve client requirements and put in place lasting legacies of strong operational frameworks that enable clients to meet business objectives. Negotiations: A skilled negotiator in operational and commercial roles. Detailed management of the deal-making and contractual process; key focus on quality assurance (QA) and levels of service delivery (QS and SLAs).Stakeholder Engagement: Engages effectively with clients, winning credibility quickly and strengthening peoples’ capabilities for taking ownership of challenging change processes.