• Installing, configuring, maintaining, administering, and enhancing JIRA Core, JIRA Software, Confluence,JIRA Service Desk, and key 3rd party add-ons.• Provide technical guidance and best practices to clients on Atlassian tool usage, administration, andgovernance.• Creating and managing complex configuration elements including project workflows, screen schemes,permission scheme, and notification schemes.• Advising on best practices configuration and recommendations to avoid common pitfalls and challenges.• Perform data migrations, upgrades, and troubleshooting of Atlassian applications to ensure optimalperformance and reliability.• Conduct training sessions and workshops for end-users and administrators to enhance their proficiency in Atlassian tools.• Collaborate with cross-functional teams, including developers, project managers, and systemadministrators, to deliver successful Atlassian projects.

Project Management:• Successful completion of migration projects, IT In Market Affiliations (IMA), Global Obsolete OperatingSoftware project, 8x8 Phone system Replacements, network re-design, and US Oncology disaffiliationprojects.• Perform project kick off and weekly status meetings with all stakeholders to set expectations, identifyscope, objectives, milestones, timelines, and budget to achieve project goals.• Develop various project documentation, including project plans, project charters, and weekly meetingminute tracking.• Direct and coordinate activities of internal resource teams to effectively execute the migration of clinical applications, servers, computers, switches, routers, and/or data circuits to The US Oncology Network.• Manage the PMO Project intake and assignment process based on project managers availability andexpertise.• Training and onboarding new project managers, interns, or contract employees.Atlassian Jira Admin and Consultant:• Atlassian based projects: Jira and Confluence lift and shift to a corporate instance, Jira and ConfluenceCloud Migration of users and project spaces, Jira transformation to Agile, Scrum, and Kanban Boards, User Acceptance Testing of Jira Software & Jira Cloud, Subject Matter Expert (SME) for Jira & Confluence• Importing, creating, & managing projects, service desk, service desk licenses, boards, dashboards, &filters for teams following Agile & Waterfall methodologies• Utilizing Jira Query Language for creating filters & dashboards• Reporting & analyzing project metrics & team time planning using filters, dashboards & large excel data extracts for leadership• Scrum reporting & iteration planning & the RTE for Enterprise-wide Agile Release Trains & Programs• Admin management of project back-end features such as user controls, screens, filters, fields, workflows, portal groups & service desk queues• Utilizing Jira plug-ins & connectors such as Tempo, Smartsheet, PowerBi, Realtime Board and Tableau

MT HUB Woodlands: Recruiting and Onboarding Team Lead (Oct 2019-Present)Technology Rotational Development Program (TRDP):Developing 4 functional areas: Data & Analytics, Business Solutions, Technology Platforms, and Information Security and Risk Management. This program allows rotation members to learn new skills every 6 months on teams in each of the four functional areas.3. Corporate Risk Control Group, IT Audit:Perform IT Sarbanes-Oxley testing to gain a better understanding of how information technology systems supports McKesson's financial processes. Training on how to implement a risk-based approach to systems control compliance, how various technologies are configured, how to determine when a system is relevant for compliance activities, and how to evaluate and analyze the impact of failures in SOX control testing on McKesson’s financial control risk. Financial statement analysis, financial controls, SAP/financial planning ;systems, Generally Accepted Accounting Principles (GAAP).2. McKesson Life Sciences Pharmacy & RxCrossroads:Project requirements gathering for pharmaceuticals and specialty pharmacy, Statement of Work analysis, supporting product manager and product owner to convert business requirements to functional requirements, Drug Program Deliverables, JIRA backlog management, CPR+ Drug Assessments, implementing agile processes1. Portfolio Strategy & Operations (Project Management) Team:JIRA admin, corporate JIRA migration project, training on tools (JIRA, Confluence, Miro), time allocation reporting and analysis, project budgeting, leadership portfolio reporting, assisting with agile release trains and SAFe Ceremonies, shadow project managers/scrum masters/scrum teams, recruiting/onboarding for The Technology Rotational Development Program, Digital Workplace ART Service Desk Scrum Team, PSO Center of Excellence Resources & Processes Scrum Master

•Managing IT Projects from intake to execution and developing financial reports and allocation charge backs•Spearheading McKesson SAFe Transformation and attending SAFe PI planning ceremonies•JIRA Admin and Subject Matter Expert (SME) implementing and leading JIRA Migration•Practicing SAFe, Scrum, Kanban, Waterfall and SDLC Methodologies

•Data entry into company systems and Excel workbooks•Processing daily incoming funds related to client accounts•Assist with journal entries and financial statements•Trained full time employees and interns•Participate in recruiting events, educational workshops, and meetings

•Data entry into company systems and Excel workbooks•Executed special projects appointed by managers•Participated in educational workshops and meetings•Accumulated and compiled documents•Contacted IRA account holders regarding account updates and promotions•Worked up to 40 hours/week

•Contacted business partners and vendors•Maintained payroll, inventory, and financial statements•Prepared statements of cash flow, budgets, and invoices•Designed and Customized business advertisements and promotions•Developed and managed business website and social media•Interacted with Customers