I have an experience of commercial building handling as well as residential housing and Institution, having more than 1 Years of experience including property management, Administration, facilities management operation and maintenance & hospitality industry.4

 Worked as an “Assistant Facility Manager” (Gulshan Homz) Real Estate Residential housing Society Delhi & NCR. (May 2015 to till date). Key Responsibilities:- Handling residential housing society. Dealing with residents members. Dealing with flats owners and tenants of the society. Flat handover to client with coordination of project team and marketing team Weekly meeting attend with resident flat owners. Conduct meeting with clients/tenants and staff on various issues matters Interact with top management of company Dealing and coordinate with Project team for complaint related issue. Handling day-to-day Operations related matters Discuss issues at meetings Management of incoming and outgoing mail Coordination between Various departments, administration management , Maintenance, House Keeping, Security, Pest Control, Facade, & Horticulture.  Daily reports, Monthly reports, Preparing and review with Management team. Protect & maintain the physical assets of Company  Weekly & Monthly reviewing with all vendors like House Keeping, Security, Pest Control, Facade and Horticulture & Maintenance. Monitoring annual monthly Maintenance budgeting and forecasting.  Managing daily repair & maintenance work in premises like Electrical, Plumbing, Carpentry, Civil and Painting with coordination of E & M & project team. Review DMR (Daily Maintenance report) Review MMR (Monthly Management report). Follow up Purchase team regarding material. Follow up with security for Daily material inward report. Manpower Vendor Monthly invoice precede for, Housekeeping, Maintenance, Façade, Horticulture & Security. Review store and department wise inventory.

 Worked with Three C Facility Management (The 3C Company) Real Estate Commercial. As a “Facility Executive” Delhi & NCR. (May 2012 to May 2015). Key Responsibilities:- Handling commercial site (SEZ) Special Economic Zone. Dealing with multiple clients General Administration of Facility Management Maintain client relationship and ensure process compliance in accordance to client specification Using SAP software for Purchase Requisition & etc. Managing client CAM & Rent invoices. Handling day-to-day Operations related matters Discuss issues at meetings Management of incoming and outgoing mail Coordination between Various departments, administration management , Maintenance, House Keeping, Security, Pest Control, Facade, & Horticulture.  Daily reports, Monthly reports, Preparing MIS, data analysis and generating reports. Protect & maintain the physical assets of Company  Weekly & Monthly reviewing with all vendors like House Keeping, Security, Pest Control, Facade, and Horticulture & Maintenance. Monitoring annual & monthly; Maintenance cost. Managing daily repair & maintenance work in premises like Electrical, Plumbing, Carpentry, Civil and Painting with coordination of E & M team. Preparing DMR (Daily Maintenance report) Preparing MMR (Monthly Management report). Preparing Weekly expense tracker Preparing Commercial tracker Preparing E &M issue tracker Preparing PR (Purchase Requisition) tracker Managing Daily material inward report  Manpower Vendor attendance tracking, Housekeeping, Maintenance, Façade, Horticulture & Security. Handling Carpentry, Painting and Civil work. Handling store and department wise inventory. Handling Stationery inventory Track and maintained Vendor invoices. Track EB & DG meter reading

Worked with Kankei for Nirula’s chain of restraunt as “Team Leader: “Delivery Operation“Responsibilities: Handling team of more than 30 peoplesMaintain client relationship and ensure process compliance in accordance to client specificationRespond to customer complaints and handling escalationsPreparing weekly report for Management reviewLook after on Job training of newly employed agentsRoster Management according to process requirementContinuous monitoring and auditing of inbound calls and take necessary measure to meet client expectation Interact with Nirula’s top management and KankeiWork in synchronization with Nirula’s outlet chains for Delhi and NCR (National Capital Region)handling More than 40 Nirulas Outlet Prepared Daily basis report and sent to ClientInteract with Nirula's area managerHandle the Corporate Client.Handling day-to-day Operations related mattersDaily Basis report sent to VP operation/GM operation/Area managersAttends management meetings weeklyWeekly Team MeetingsProvides Supervision/ support to team staffDiscuss issues at meetingsShare new ideas to management teamIncreased awareness of decision makingReward team and team member accomplishments, as well as exceptional performance.