Nokukhanya Maubert

Nokukhanya Maubert Email and Phone Number

Helping organisations elevate their overall performance by championing Customer Experience and Stakeholder Management @
Nokukhanya Maubert's Location
Lille, Hauts-de-France, France, France
Nokukhanya Maubert's Contact Details

Nokukhanya Maubert work email

Nokukhanya Maubert personal email

n/a
About Nokukhanya Maubert

I have always gotten a kick out of helping organisations elevate their overall performance by championing Customer Experience and Stakeholder Management.I am a client-centric ex-Executive Private Banker, with a Master’s in Business Administration. I have 11 years of experience in Private Banking, working for the best Private Banks in Africa. I then pivoted to Customer Services and People Management within an international organization that services over 6.1 million clients per annum. A theme in my career is relentlessly being dedicated to growing and optimizing portfolio value, through providing exceptional customer experiences and building long-term trusted relationships, leading to business growth. With proven results in Customer Service and Relationship Management, I am seeking a role that will enable me to add to my extensive record for results in a role focused on building and growing strategic relationships.Ask me about: Team Leadership| Relationship Management | Customer Service Management| Customer Experience| Business Development| Events Management| Portfolio Management| Stakeholder Management| Asset Management

Nokukhanya Maubert's Current Company Details
Suite Monte Carlo

Suite Monte Carlo

Helping organisations elevate their overall performance by championing Customer Experience and Stakeholder Management
Nokukhanya Maubert Work Experience Details
  • Suite Monte Carlo
    Business Development Manager
    Suite Monte Carlo Oct 2019 - Present
    South Africa
    Spearheaded a family-owned Property Investment company during a challenging economic climate which I turned into a solid portfolio of 3 up-market properties and 1 low-income city apartment in South Africa.°Responsible for all credit/lending negotiations with our Private Banking team.°Leading coordination activities between various stakeholders.°Responsible for growth strategies geared at both Corporate and Private clients.
  • Airports Company South Africa
    Client And Passenger Services Manager
    Airports Company South Africa May 2017 - Oct 2019
    King Shaka International Airport
    A Middle Management role reporting to the Assistant General Manager. Responsible for driving innovation for integrated products and services for the group that will enhance the organization's customer experience and commercial viability.
  • Standard Bank Group
    Executive Private Banker
    Standard Bank Group Dec 2013 - Apr 2017
    Durban Area, South Africa
    Responsible for holistic financial planning and banking targets by implementing and executing the Value Proposition and retention of Client Relationships.°Ensured compliance as per laid down legislation and regulation.°Nominated for the CEO’s PBB Blue Heels Program (for women earmarked as having High Potential and Future Leaders).°Reviewed and negotiated new pricing structures with clients.°Developed high-quality credit client solutions which were both practical and appropriate for clients alongside Credit.
  • Absa Group
    Private Banker
    Absa Group Oct 2010 - Dec 2013
    Durban Area, South Africa
    Managed a portfolio of clients from a business and risk perspective whilst managing high-risk customer accounts with the credit team.°Adhered to credit risk standards and analyzed sales achieved against targets set.°As Hunter, I managed to cut across cultures to establish and grow an office to an active 1100 profitable client base split between 3 portfolios of 360 clients each.°Nominated as the Regional Private Bank Ambassador.
  • Bpo International, Inc.
    Director
    Bpo International, Inc. Aug 2007 - Jun 2009
    South Africa
    A joint venture for the strategic and operational management of the Newcastle Call Centre established by the Department of Economic Development and Amajuba District Municipality. °Spearheaded the establishment of the Durban-based company.°Successfully led the business for 11 months learning within the ICT industry and the world of business as a whole.°Created 45 Call Centre Agent jobs, 2 Supervisors, and 3 Senior Level positions in IT, Marketing, and Operations.°Ensured company compliance with the Companies Act.°Responsible for the accurate generation of company books.°Maintained creditors' and debtors’ books.°Responsible for legislative compliance – TAX, VAT, PAYE, and UIF.
  • Investec Private Bank
    Private Banker
    Investec Private Bank Jan 2006 - Aug 2007
    Durban Area, South Africa
    °Acquired new business clients and positioned all Business Cash Solutions products.°Complied with risk controls, policies, and procedures when engaging with and taking instructions from clients or leads.°A $3.8M Nike business lead I presented resulted in one of my biggest Commercial deals during my tenure as a Private Banker. °Due to the strong relationship I had formed with the client, I was requested to stay on during the entire negotiation and fulfillment of this particular Commercial deal.
  • Investec
    Assistant Private Banker
    Investec May 2005 - Dec 2005
    South Africa
    °Responsible for drawing up documents (Credit, Securities, Legal, Lending).°Connector and an “enabler” for the client's needs in the other divisions of the Investec Group, e.g. Investec Capital Markets, Investec Asset Management, Investec Wealth & Investment.°Supported the engagement of clients about their maturities, FICA, and cash investment requirements.°Managed daily operational and technical client requirements.
  • Standard Bank South Africa
    Relationship Manager'S Assistant, Sales Consultant,
    Standard Bank South Africa Aug 1996 - Aug 2004
    Durban, Kwazulu-Natal, South Africa
    I provided an efficient and technically proficient personal banking backup and routine support service to a portfolio of Priority clients, thereby ensuring speed and quality of product and service transactions in strict compliance with laid-down risk management controls and credit procedures.

Nokukhanya Maubert Skills

Management Risk Management Banking Business Strategy Change Management Crm Portfolio Management Credit Strategic Planning Relationship Management Financial Risk Finance Management Consulting Investments Credit Risk Talent Management Performance Management Negotiation Financial Services Wealth Management Business Development Project Management Project Planning

Nokukhanya Maubert Education Details

  • University Of Kwazulu-Natal
    Master Of Business Administration - Mba
  • Naric - Vlaanderen Belgium
    Naric - Vlaanderen Belgium
    Master'S Degree
  • The Institute Of Bankers Sa
    The Institute Of Bankers Sa
    Advanced Diploma In Marketing And Banking (Caib) Sa

Frequently Asked Questions about Nokukhanya Maubert

What company does Nokukhanya Maubert work for?

Nokukhanya Maubert works for Suite Monte Carlo

What is Nokukhanya Maubert's role at the current company?

Nokukhanya Maubert's current role is Helping organisations elevate their overall performance by championing Customer Experience and Stakeholder Management.

What is Nokukhanya Maubert's email address?

Nokukhanya Maubert's email address is no****@****s.co.za

What schools did Nokukhanya Maubert attend?

Nokukhanya Maubert attended University Of Kwazulu-Natal, Naric - Vlaanderen Belgium, The Institute Of Bankers Sa.

What skills is Nokukhanya Maubert known for?

Nokukhanya Maubert has skills like Management, Risk Management, Banking, Business Strategy, Change Management, Crm, Portfolio Management, Credit, Strategic Planning, Relationship Management, Financial Risk, Finance.

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