Currently enrolled as a liberal arts student looking to transfer into field of Nursing

Prospect new opportunities within assigned territoryFollow up and close leads generated by marketing teamLeverage strong consignor relationships to gain referrals for new consignorsOutreach daily via phone and text (50-100 per day)Provide an outstanding customer experienceReview contract with consignorsSet pricing expectations through deep knowledge of luxury

Grew business by 30% over LY during tenure as Store Manager Consistently achieve monthly sales goals and other leading Key Performance Indicators including but not limited to Retail Sales, Service Sales, AOV. Manage employee schedules based on forecasts and business needs Manage labor and hours budgets based on forecast and business trends. Engages with clients to deliver a distinct and delightful client experience resulting in future client engagement Interview candidates, onboard new employees, perform milestone employee reviews, while implementing a successful plan for retention, development and growth. Coach and develop employees to ensure the highest level of team culture, client satisfactionResolve and follow up on all client issues in a timely manner, including client survey comments (SMG).Guarantees the organization and standards of each vendor brand including retail and sales displays are within company guidelines. Confirms all company assets are accounted for and maintained including but not limited to Cosmoprof inventory, iPads, and phones. Utilize all Cosmprof systems to efficiently manage the business and drive retail and service sales including service capacity, digital waitlist and buy online pick up in store (BOPIS).

-Managed a successful small business and acted as lead Hair Stylist. -Certified in the most advanced hair care & styling techniques. -Oversaw and trained a small team of hair care professionals. -Sourced, developed, and maintained personal and business relationships with prospective and existing clients. -Developed salon image to be consistent with brands carried and maintained immaculate salon appearance.-Worked with brands carried to develop sales plans and goals. -Placed all orders on a timely basis to fit the budget and ensure cost-effectiveness in maintaining supply.-Created and exceeded personal monthly sales goals.-Inspected all products and created displays to increase visibility and presence in the salon.-Implemented marketing programs and practices to increase sales.-Coordinated in-store events and promoted the use of products through personal use to educate clients.

Pop up Location

-Oversaw and managed a $550,000 dollar store -Managing daily store business, budgets and sales goals. - Recruiting, training, supervising and coaching staff. - Assist the District Manager in an effective and efficient manner to achieve store goals.- Displaying skills in leadership.- Greeting and serving customers. - Having a keen awareness of product knowledge.- Preparing online orders, conducting appraisals for items in store. - Working together as a team. - Organize special promotions, displays and events.- Analyze sales figures and forecast future sales.- Deal with customers concerns and complaints , such as returns or exchanges, payments methods. - Data entry, answering emails , scanning inventory, operating POS system, creating Word, Excel and Power Points documents.

Responsible for the NY and Long Island markets totaling $20 million in Sales.Responsible for managing Senior Client Advisors and overseeing twelve stores for the Long Island and NY markets.Responsible for the recruiting, Networking, Hiring, Coaching, and termination of Senior Client Advisors, Lead Client Advisors.Assisted in the recruiting, Networking, Hiring, and Coaching of Clients Advisors for each store’s location needs.Responsible for managing my market, individual employees, and team sales activities.The top luxury vintage handbags and wallets seller for Louis Vuitton, Chanel, Gucci, and many more brands.It exceeded company individual expectations in sales with over $100,000 in 2019.Ensures that the team meets the monthly sales goals and drives sales by providing exceptional customer service.Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products.Assist customers with superior product knowledge and fashion advice and help generate revenue for LXR and Co with the array of luxury merchandise products.

- Oversaw and managed annual grossing volume of $2 million dollars store - Drive Sales-Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products- Assist the Senior Story Teller in an effective and efficient manner- General upkeep of the store- Meet sales goals- Consistently top selling associate inside the 3rd highest volume location (November- Present)- Currently ranked 3rd highest selling associate in the company

Sales, customer assistance with an emphasis on customer loyalty Coaching and training of the staff Analysis and monitoring of the in-store revenue Visual merchandising Stock management

Analyze the business and create/communicate clear action plans that optimize resultsDrive to achieve Store Goals for the Year/Month/Week/Day/SegmentSupport the continuation of a team selling Store environment that delivers a fashion focused Lane Bryant Experience for our GuestSupport Lane Bryant selling, incentive and product knowledge strategiesEnsure business is driven by each segment with the Roles Leader programInventory ControlData Entry of Merchandise on POS systemManaged a staff of 8 associatesResponsible for all events ( Dress Events, Pants/Jeans Events, Bra Events, and New Merchandise Events)Assisted in Payroll Management (ADP)

Create hairstyles with blow dryers, round brushes, hot tools, braids.Maintain knowledge of products directly related to hair.Use exceptional communication skills.Educate customers on how to use products, how to curl your hair, and how to braids hairInventory ControlAssisting customers on retail floor

Knowledge of Salon ordering systemInventory ControlManagerial skillsData Entry using Microsoft Office programsManaged a staff of 15 StylistsResponsible for all Events and cross marketing event between the Salon and Sephora inside JCPPayroll ManagementRecruit, train, and develop a successful salon teamEvaluate training needsRecognize talented staff and develop them for growth within the company

Create hairstyles with blow dryers, round brushes, hot tools, braids.Maintain knowledge of products directly related to hair.Use exceptional communication skills.Educate customers on how to use products, how to curl your hair, and how to braid.

Responsible for Cash transactionsCustomer ServicesHelped with recovery on sale floorAssisted in Inventory controlSupervised floor in absence of Sales ManagerSome Managerial skills