 Support of projects' discovery processes Close cooperation with Account teams, Project Manager and Project Consultant to shape operational processes Ownership of Training & Facilities worksrtreams (organizing meetings, scheduling trainings, preparing presentation decks, ensuring Account teams have all facilities ordered and installed) Assistance in preparation of operational manuals Construction and maintenance of Account SharePoint sites Tracking of project operation… Show more  Support of projects' discovery processes Close cooperation with Account teams, Project Manager and Project Consultant to shape operational processes Ownership of Training & Facilities worksrtreams (organizing meetings, scheduling trainings, preparing presentation decks, ensuring Account teams have all facilities ordered and installed) Assistance in preparation of operational manuals Construction and maintenance of Account SharePoint sites Tracking of project operation and progress Show less

 Support of Transformation and Project teams with new Contract Implementations Direct negotiation with Clients Support of Technology team with chat bot implementation Organization of systematic trainings for team members Overall knowledge of Sourcing, Onboarding, Vetting and Contract extensions conditionsand processes for various clients

 Acting as first point of contact for all queries and escalations related to the provided service and being responsible for resolving such queries and bringing them to a satisfactory conclusion Managing team’s daily workload Ensuring that data integrity, accuracy and SLAs are met by the team Creating/updating Operational Manuals and other process related documentation Acting as the final checking mechanism for particular parts of the recruitment process Conducting… Show more  Acting as first point of contact for all queries and escalations related to the provided service and being responsible for resolving such queries and bringing them to a satisfactory conclusion Managing team’s daily workload Ensuring that data integrity, accuracy and SLAs are met by the team Creating/updating Operational Manuals and other process related documentation Acting as the final checking mechanism for particular parts of the recruitment process Conducting process reviews and making suggestions for improvements Coordinating ad-hoc projects Inferring meaningful insights from a collection of data Being Subject Matter Expert in the recruitment process Conveying information to stakeholders in both written and verbal formats Demonstrating team organization and governance Show less

 Managing various administrative tasks and ad hoc projects; ensuring those are processed in a timely manner; Managing various ad-hoc administration activities to support the effective running of the recruitment process; Checking and ensuring data accuracy at all times; Being first person of contact in queries management; Training and supporting new members of the team; Supporting team members when needed;