- Coordinate and increase sales via online or offline channels- Coordinate all media for promotional purposes and increase sales- Evaluate target achievement- Carrying out effective marketing strategies that are oriented towards achieving and increasing sales targets- Provide direction and problem solving on problems related to achieving targets- Carry out coaching and assessment of team behavior and achievements- Developing products or services from the company

- Responsible for planning, developing, implementing and managing strategies for the social media accounts- Responsible for managing, monitoring, and evaluating Social Media Team- Develop social media strategies and set goals to increase brand awareness and increase the number of engagements- Communicate effectively to all stakeholders including creative team, head of sales & marketing, and sales marketing- Monitor and report the performance of each brand's social media accounts by using tools such as Social Blade or insights provided by Facebook- Planning and creating content plan- Manage all social media platforms of companies such as Instagram, Tiktok, and YouTube

1. Manage ideas and concept of contents, from creating briefs, making copywriting from captions, visuals, to design concepts to the creative team2. Do research on target audience3. Create Editorial Plan and Content Calendar for IG Feed, IG Stories, and Tiktok Videos4. Build good interactions with the audience, by inviting chat through IG Story content that is relatable to the audience5. Create storyboard campaigns, videoshoots, and photoshoots for the creative team6. Keep up with newest trend7. Set up and launch IG Ads8. Take part in the production of photo and video content9. Coordination and responsibility to socmed and creative team 10. Publish content to IG and Tiktok

1. Creating briefs, making copywriting from captions, visuals, to design concepts to the creative team2. Do research on target audience3. Create Editorial Plan for IG Feed and IG Stories4. Build good interactions with the audience, by inviting chat through IG Story content that is relatable to the audience5. Keep up with newest trend6. Set up and launch IG Ads7. Take part in the production of photo and video content8. Coordination and responsibility to creative team 9. Publish content to IG

1. Maintain interactions or relationships with existing followers, such as answering questions from potential customers in the comments column, and direct messages, including negative comments2. Make a report of the number of incoming DMs3. Selling and offering promos in DM to customers

1. Reply to messages from customers2. Confirm orders from customers3. Explain product information to customers4. Packing products5. Report daily

1. Do hand over with supervisor or order taker shift before when going to start working, and when going to completing the task2. Record all information from telephone or guest complaints in the log book, or from other departments, as well as calls from outside3. Receive every guest request via telephone or direct request, for follow up4. Responsible for administrative equipment inventory5. Handling Lost and Found