Kareem Hassan L كريم حسن ✪ Email & Phone Number

Cairo, Cairo Governorate, EG

Qesm 1st New Cairo, Cairo, Egypt

1- Identify opportunities to improve the customer's experience.2- Develop and implement customer success plans.3- Manage the customer's account and ensure that they are getting the support they need.4- Track and report on customer performance metrics.5- Process and closely monitor clients' payments, and refunds, review account adjustments, resolve client.

Qesm 1st Nasser City, Cairo, Egypt

1- Draw a critical cycle for the user journey from sales to renewal.2- Establish clear retention goals and process milestones for the client and employees to work toward.3- Experience working Seek to promote the value of the product and upsell services and products with brand image and promoting value through customer experience4- Assist in creating.

Mountain View, California, United States

1- Design, pilot, and scale initiatives to increase value and ROI for Udacity customers.2- Collaborate with sales partners to develop value realization models and project ROI during the pre-sales process.3- Partner with the CSM on individual accounts to run detailed learner and line manager interviews to assess the impact of Udacity programs.4- Develop a.

Qesm El Maadi, Cairo, Egypt

1- Develop and execute strategies to drive business in new and existing markets.2- Recruit, hire, and train the sales team to reach top talents.3- Set sales goals, compare performance to goals, and adjust goals as needed.4- Mentor employees to help them achieve individual & and team objectives.5- Assess current team processes and procedures, identify.

River Valley, Central Singapore Community Development Council, Singapore

1- Learn the MindNation sales process with a strong understanding of MindNation’s unique value proposition.2- Identify ideal customer verticals, accounts, and contacts in order to start the sales process.3- Present and sell MindNation products and services to current and potential customers through high volumes of phone calls and web-based presentations.4.

Qesm El Maadi, Cairo, Egypt

1- Achieving growth and hitting sales targets by successfully managing the sales team.2- Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence.3- Manage recruiting, objectives setting, coaching, motivating, and performance monitoring of sales representatives/supervisors.4- Build and.

Qesm 1st Nasser City, Cairo, Egypt

Aqarmap is an online platform that allows users to buy, sell and rent real estate properties in Egypt & Saudi Arabia. Aqarmap was founded in 2011. Aqarmap's headquarters is located in Cairo, Egypt. Aqarmap owns +200K unique listings, +1M monthly website visitors, and sells real estate units with a total amount equivalent to 75B EGP annually.Key.

Qesm 1st Nasser City, Cairo, Egypt

Aqarmap is an online platform that allows users to buy, sell and rent real estate properties in Egypt & Saudi Arabia. Aqarmap was founded in 2011. Aqarmap's headquarters is located in Cairo, Egypt. Aqarmap owns +200K unique listings, +1M monthly website visitors, and sells real estate units with a total amount equivalent to 75B EGP annually.Key.

Qesm 1st Nasser City, Cairo, Egypt

Aqarmap is an online platform that allows users to buy, sell and rent real estate properties in Egypt & Saudi Arabia. Aqarmap was founded in 2011. Aqarmap's headquarters is located in Cairo, Egypt. Aqarmap owns +200K unique listings, +1M monthly website visitors, and sells real estate units with a total amount equivalent to 75B EGP annually.Key.

Qesm 1st Nasser City, Cairo, Egypt

1- Present purchase offers to sellers for consideration.2- Interview clients to determine what kinds of properties they are seeking.3- Advise clients on market conditions, prices, mortgages, legal requirements, and related matters.4- Generate lists of properties that are compatible with buyers' needs and financial resources.5- Accompany buyers during.

6th Of October, Al Jizah, Egypt

1- Handle customer requests/issues/questions in a professional manner and strives to deliver a first-time resolution service.2- Meet defined KPIs including NPS and sales.3- Process transactional activities in line with Vodafone standards, policies, and processes.4- Provide accurate and timely information by fully investigating all customer inquiries using.

6th Of October, Al Jizah, Egypt

1- Apply basic working knowledge of systems, procedures, customers, products, and processes to perform assigned functions with moderate reliance on others for direction.2- Work requires some judgment, but is performed primarily according to standard procedures with close supervision.3- Provide responsive and competent customer support within a call center.

Qesm El Waily, Cairo, Egypt

1- Answer Incoming phone calls with an average handling time of 30 seconds.2- Answer phone calls and respond to customer requests.3- Give customers the right and accurate info.4- Provide customers with the required telephone number for whatever firm, association, company, institution...etc.5- Keep the customer happy and satisfied with the speedy phone.

Bachelor’S Degree, Mass Communication/Media Studies, 86.5% Out Of 100% (B+)

I earned my bachelor's degree in Mass Communication from October 6 University (O6U) from June 2003 to June 2007, I graduated with an honor.

High School (Thanaweya Amma), Environmental Science, 76.5% Out Of 100% (C+)