In addition to my business development role, I have the privilege of serving as:- Cultural Lead for BIW Mosaic, our BIPOC associate resource group here at BI WORLDWIDE- Member of our DE&I Steering Committee alongside our CEO, CHRO, and Head of DE&I- Member of our Mentorship Program Committee alongside our SVP of Clients & BrandAt BI WORLDWIDE, we partner with sales, HR, channel, brand, and customer loyalty leaders to help them create a direct and measurable impact on their business outcomes through innovative, people-focused solutions. We do this by applying the principles of behavioral economics and translating strategic goals into actionable programs that influence perceptions and drive results. Our business solutions include:• Reward & Recognition Programs• Channel Loyalty & Direct Sales Solutions• Sales Incentives & Contests• Customer Loyalty Programs• On-boarding Programs• Event Management• Member Rewards Programs• Learning Solutions – Workshops/e-learning• Travel Experiences

Directing and managing the business development strategy and new business sales of research programs for banking industry clients. Educating and enabling banking leaders to make well-informed strategic decisions by providing competitive benchmark analytics that result in increased customer satisfaction and improved business outcomes.

I take a consultative approach to helping financial services organizations along the path from an initial idea to a successful set of solutions that are built and run on the Appian BPM Platform.As the market leader in modern Business Process Management (BPM) software, Appian delivers an enterprise application platform that unites users with all their data, processes, and collaborations in one environment, on any mobile device, through a simple social interface. On-premise and in the cloud, Appian is the fastest way to deliver innovative business applications.Appian is a Gartner Leader in Business Process Management (BPM) and Business Process Management Platform-as-a-Service (BPMPaas), and Gartner also ranks Appian highly for Case Management and Mobile Application Development Platforms (MADP). As a company, we focus on improving how work gets done across any device via an easy to use interface, and can be deployed on your servers or on the Appian cloud. According to Gartner, Appian is the only software company rated a "Leader"​ in iBPMS and a "Strong Positive" for BPM PaaS.

Oversaw an account management team that provides business solutions and client services support to Chief HR Officers and their global HR teams at Fortune 500 and Global 1000 companies. Thereby, enabling executives to more effectively optimize talent investments, create new sources of functional and process efficiency, reduce risk, and accelerate organizational growth. Primary advisory support included Corporate Leadership Council IP related to human capital, integrated talent management, employee engagement, recruiting effectiveness, leadership coaching, and total rewards. Lived abroad for a few years and partnered closely with CEB's European offices to coach and mentor new account teams. Also, oversaw the program operation and client management transition of CEB's Asia HR Executive Board to our Singapore office to ensure optimal support for Heads of HR in APAC.Senior Director, HR Enterprise Account Management & Sales (April 2010 - February 2016)Director, HR Member Services & Sales (November 2008 - April 2010)Account Director, HR Member Services (October 2005 - November 2008)

Center Director (July 2004 – September 2005)Responsible for P&L of an educational center generating a half million in annual revenue. - Oversaw all aspects of growth and operations of center including monthly/yearly budget and analysis reports.- Managed monthly sales forecasts- Consistently surpassed 2005 budget projections and goals by increasing renewal rate and monthly revenue.- Created operational best practices that were later replicated by the company. - Consistently received company recognition and awards for best management of sales/marketing, member services, and center efficiency. - Created and executed sales strategies and projects, and managed community marketing events. - Trained and developed new-to-role Center Directors and on-boarded new Directors of Instruction (regional).Director of Instruction (January 2002 – July 2004)Analyzed member usage patterns and proactively addressed member retention. - Developed new curriculum, maintained updates, wrote progress reports, conducted quarterly staff meetings, and managed member activity timeline. - Recruited, trained, and managed the development of part-time staff of Instructors. - Tutored over 200 students individually.