Sanjay Khatri Email & Phone Number

Stamford, Connecticut, Us

As Strategic Initiatives & Technology Transformation Leader, partnered with managed global cross functional teams and products for purpose of technology and business strategy development, solution delivery & service management. WINNER: 2023 SYF CEO Award for making powerful impact on our business.◆ Managed financial and human capital to deliver business outcomes by driving integrated budget planning, program increment planning, senior leadership meetings and program performance reviews.◆ Partnered with cross functional stakeholders for end-to-end execution of transformative strategies and roadmaps, maximizing organizational capabilities and resource efficiency.◆ Supported creation, rollout, and reporting of overall OKR/KPI framework for the strategic imperatives establishing clear benefits and value creation at delivery.◆ Created sustainable communication strategy with meeting cadences and simplified reporting capabilities with data and insights.◆ Delivered $20MM in benefits through initiatives aligned to strategic agile programs impacting Digital Disputes, Credit Balance refunds, Payments, single-digital servicing platform and Customer 360 initiatives, reducing contact center interactions.◆ Led adoption of SAFe framework, roles, tools, and processes, ensuring integrated solutions with centralized process to drive strategic initiatives by developing a framework for consistent intake, selection, prioritization, and execution of initiatives across operations improving efficiency and effectiveness, 11 Agile release trains with annual budget of $40MM.◆ Converted commercial collections mainframe platform to Fico DM10, managed $1.6MM budget, delivering $10MM in cost savings.Key SkillsLean 6 Sigma | Program Management | Product Management | Data Driven Metrics & Insights | Technology Modernization | Business Process Improvement & Simplification | Team Leadership | Technology & Agile SAFe Transformational Leadership

Boston, Ma, Us

As IT Program Manager for Credit Risk, partner with senior functional and IT leaders to align business-IT strategy. Responsible for the strategic interface with Risk for the purpose of business and IT strategy development, solution delivery, service management and relationship management.◆ Responsible for delivery of the credit risk programs and support road map for FICS Limit Management (ELCM) & Credit Ratings Engine program using Agile PM methodology. ◆ Lead a team (dotted line) of project managers, business analysts and technical leads responsible for individual applications.◆ Drive benchmark vendor Contract, SOW, Vendor management. Develop Communication Plan & Team Strategy. ◆ Develop optimum operational rhythm with both Functional team and extended IT team. Project and Resource Planning. Co-manage annual IT budget of ~$3MM.Key SkillsIT Transformation Projects | Strategic Initiatives | Portfolio & Project Management | IT Operations & Risk Mitigation | Team Development & Leadership | Product Development

Boston, Ma, Us

Accountable for global operations of GE ServiceDesk supporting 350K associates in 32 GE businesses globally.WINNER: GE Operational Leadership Award.◆ Managed 3 vendors, 150+ global contractors, operations managers & analysts.◆ Streamlined monthly global operational billing, BI analytics, portfolio KPI reviews and operational reporting.Key SkillsIT Integration Management | Project Initiation | Stakeholder Engagement | Risk Mitigation | Business Process Improvement | IT Operations | Digital Customer Service | Team Leadership & Collaboration

Boston, Ma, Us

Deliver large, complex multi-generation Consistency, Single Customer programs, data warehouses (and data marts) leveraging cross functional teams.◆ Manage analytics programs (including data warehouse, business intelligence, reporting and analytics) adhering to Six Sigma and SDLC methodologies.◆ Deliver risk data mart with capability to create risk exposure monitoring, risk models and predictive analysis/reporting.◆ Responsible for individual application solution design, code review, ensuring alignment to design and quality standards.◆ Manage a team of 10 analysts with annual budget of $3.5MM.Key SkillsData Infrastructure | Emerging Technologies | Business Trends | Stakeholder Engagement | Team Development & Leadership | Portfolio & Project Management

Armonk, New York, Ny, Us

Led design & development of a dynamic/flexible collections system using Ab Initio for ETL at major consumer credit card Company.◆ Managed cross-functional development team and vendor relationship. ◆ Managed yearly budget of $2.4MM.Key SkillsProject Management | Financial Systems Integration | Process Management | Risk Mitigation

Gb

As Data warehouse Architect, led architecture & design teams for ETL & reporting process for PeopleSoft based Human Resource data warehouse at Merrill Lynch. As Product Lead, developed Property Valuation & Analysis product with Generic Security Model at GE Capital Real Estate.◆ Managed 5 PWC FTEs and 25 Off-shore GE contractors with the yearly budget of $3.6MM◆ Worked with Supplier team as technology SME, negotiating Statements of Work & Contracts.Key SkillsEmerging Technologies | Stakeholder Engagement | Team Development & Leadership | Innovative Solutions | Project Management

Worldwide, Oo

As ETL Development Lead, supervised the Visual Basic and Oracle teams for HR Information transformation, improving the operations of the Senior & Disabled Services for Oregon Department of human resources.◆ Directly managed 5 developers working on multiple initiatives with annual budget of ~$2MM.◆ Made recommendations for statement of work and contracts◆ Gained commitment at all organization levels.Key SkillsIT Integration Management | Project Initiation | Stakeholder Engagement | Business Process Improvement | Team Leadership & Collaboration

Aimc (Advanced Information Management Course), Management And It Leadership

Nmdc (New Manager Development Course), Leadership

Lean 6 Sigma Quality - Green Belt Certification

Bachelor Of Engineering, Computer Science