Data & Reporting Leader | Tour Operations • Compile and analyze detailed statistics from tours to generate insightful reports. • Maintain strict confidentiality of all tour feedback to protect sensitive information. • Recognize and provide positive reinforcement to tour guides for their outstanding contributions. • Ensure accurate and timely closure of events in Slate for seamless record-keeping and operational continuity.

Student Tours Admissions Representative (STARS) | University of Connecticut- Developed Public Speaking Expertise: Delivered compelling presentations on UConn's history, culture, and campus offerings to diverse groups, enhancing my ability to communicate confidently and effectively.- Leadership and Teamwork: Collaborated with a diverse team of undergraduate students, taking on leadership roles and mentoring peers to ensure successful campus tours and a welcoming atmosphere for prospective students.- Event Coordination: Managed and executed weekend tours and special events, showcasing strong organizational skills and the ability to handle multiple tasks in a high-pressure environment.- Problem-Solving and Adaptability: Adapted to varying schedules and demands, including early mornings and late evenings, demonstrating flexibility and commitment to the role.- Training and Development: Completed an intensive training program that deepened my knowledge of UConn and strengthened my ability to present information in an engaging manner.

- Internship- Brought ideas to help grow business - Attending business meetings - Provide Excellent Customer Service- Help Handle Quality Control

- Conduct thorough reviews and cleanups of contact lists and other data records to ensure accuracy and consistency.- Identify and rectify data inconsistencies, such as misspellings, inaccuracies, and duplications.Standardize data formatting across various documents to maintain uniformity.- Collaborate with team members to confirm data accuracy and implement necessary corrections.Provide timely progress reports and communicate any issues to the supervising manager.- Maintain strict confidentiality in handling data, adhering to data protection guidelines.Perform additional duties as assigned to support the organization’s needs.

Sales Associate | Five Below- Customer Service Excellence: Provided outstanding service by assisting customers with product selection, resolving inquiries, and ensuring a positive shopping experience.- Merchandising and Inventory Management: Maintained and organized store displays, ensuring shelves were fully stocked and visually appealing, which contributed to increased sales.- Cash Handling and Point of Sale Operations: Efficiently processed transactions, handled cash, and operated the POS system with accuracy and attention to detail.- Team Collaboration: Worked closely with team members to meet store goals, supported training of new employees, and contributed to a positive team environment.- Problem-Solving: Quickly addressed and resolved customer issues, demonstrated flexibility in handling unexpected challenges, and ensured smooth store operations during busy periods.

- Curriculum Development and Delivery: Assisted in creating and implementing a dynamic curriculum focused on coding and esports, ensuring engaging and educational experiences for participants.Instruction and Mentorship: Led interactive sessions, teaching kids the fundamentals of coding and esports, while fostering a supportive learning environment that encouraged creativity and teamwork.- Data Management: Maintained accurate records of participant attendance and engagement, using data to assess program effectiveness and identify areas for improvement.- Communication and Coordination: Managed email correspondence and communications with participants and their families, ensuring clear and timely information regarding program updates and schedules.- Program Evaluation: Contributed to the continuous improvement of the program by providing feedback and insights based on participant progress and session outcomes.

- Customer Engagement: Delivered personalized service to customers, helping them find the right products and providing knowledgeable recommendations to enhance their shopping experience.- Visual Merchandising: Played a key role in maintaining organized and visually appealing store displays, contributing to a welcoming and attractive shopping environment.- Sales Support: Assisted in processing merchandise deliveries, restocking shelves, and organizing inventory to ensure product availability and store efficiency.Cashier and POS Operations: Accurately handled transactions, managed returns, and provided swift checkout services, maintaining a high level of accuracy and customer satisfaction.- Team Collaboration and Leadership: Collaborated with team members to meet sales targets, supported new employee onboarding, and took initiative in managing store sections during peak times.