Khayrul Shahril Mohd Amir
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Khayrul Shahril Mohd Amir Email & Phone Number

Deputy Manager, Customer Experience at Bank Islam Malaysia Berhad
Location: WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia 8 work roles 2 schools
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Current company
Role
Deputy Manager, Customer Experience
Location
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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Who is Khayrul Shahril Mohd Amir? Overview

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Khayrul Shahril Mohd Amir is listed as Deputy Manager, Customer Experience at Bank Islam Malaysia Berhad, a company with 3637 employees, based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Khayrul Shahril Mohd Amir.

Khayrul Shahril Mohd Amir previously worked as Deputy Manager, eChannels (Business Analyst) at Bank Islam Malaysia Berhad and Manager iCIMB & CCBO - SF (Finance & Planning - Business Analyst) at Cimb. Khayrul Shahril Mohd Amir holds Bachelor Of Accountancy, Accounting And Finance from Universiti Teknologi Mara.

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Email format at Bank Islam Malaysia Berhad

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Bank Islam Malaysia Berhad

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Profile bio

About Khayrul Shahril Mohd Amir

Experienced as Project Lead and Managed Services Manager with extensive experience building, maintaining, and running successful web and mobile apps. Bringing forth an independent work spirit as well as the ability to work well with others.

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Khayrul Shahril Mohd Amir's current company

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Bank Islam Malaysia Berhad
Bank Islam Malaysia Berhad
Deputy Manager, Customer Experience
Kuala Lumpur, MY
Website
Employees
3637
AeroLeads page
8 roles

Khayrul Shahril Mohd Amir work experience

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Deputy Manager, Echannels (Business Analyst)

Current

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

-Spearheaded the analysis and improvement of BIMB BIZ channels, ensuring seamless customer experiences and operational efficiency.-Engage with stakeholders to gather requirements, analyze business needs, and suggest "To Be" process optimizations.-Lead workshops to design and refine user journeys, delivering tailored digital solutions.-Prepare the budget.

Oct 2023 - Present

Manager Icimb & Ccbo - Sf (Finance & Planning - Business Analyst)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

  • 1) Process Improvement Analysis & Stakeholder Engagement
  • Managed and acted as a key person to gather an information’s and lead the discussions & meetings for business planning team with other stakeholders.
  • Collaborated with other stakeholders to continuously test, validated and illiterate the current products or projects with users to ensure the process improvements were tailored to their business needs.
  • Successfully performed data analytics and visualization tools to deliver insights analysis on operational trends within business to stakeholders.
  • Performed in-depth analysis for Process Owner’s demands in terms of critical business activities, risk mitigation and determined the possible upcoming business opportunities.
  • Organized and facilitated workshops to ideate and refined the user’s journeys with product or projects capabilities.
Oct 2022 - Sep 2023

Managed Services Manager

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Managing teams in MSD and served as a critical contact person to support live apps and event with external parties provided by the company.Finance Control taskMonitoring collection and settlement of live apps. Analyse and approving settlement reporting to clients.Engaged and contributing on selection of 3rd party or new business partner in collaborating.

Jan 2021 - Sep 2022

Project Manager

Damansara

For Project Management-Lead the development team for the projects assigned and drive the team throughout the planning, analysis, design, implementation, testing, integration & migration and commissioning -Lead the communication between the local team and international developer team (India and Syria) to ensure avoid miscommunication and misunderstanding of.

Jun 2017 - Jan 2021

Finance Executive

Maju Tmas Sdn Bhd (Subsidiary Of Maju Holdings Berhad)

Malaysia

∙Analyses and reconciling the daily banking activity for online and the -counter ticketing settlement system. Generate daily banking activity report to HOD∙Monitoring credit control for AP and AR ledger to prevent miss payment or collection of overdue. Generate the AP and AR report to HOD∙Analyze and preparing the Management Account Schedules..

Sep 2014 - May 2017

Sales Executive

Malaysia

∙Solicit sales and promote Maybank One products (Deposit, Personal Loans, ASNB loans, Credit Cards & Insurance).∙Identified and maximized sales opportunities, and increased customer retention rates.∙Successfully managed a sales team of several people to meet and achieve sales goals.∙Actively involved in branch bank campaign and Headquarter's campaign to.

Jan 2012 - Aug 2014

Account Executive

Gapura Construction Sdn Bhd

Malaysia

∙Handled all office accounting responsibilities.∙Maintained accounting controls and recommended policies.∙Examined accounting records to ensure accuracy.∙Developed weekly schedules per payroll guidelines while accounting for employee and store needs.∙Worked to reconcile financial discrepancies by analyzing account information.∙Provided reports, ad-hoc.

Jan 2008 - Dec 2011
Team & coworkers

Colleagues at Bank Islam Malaysia Berhad

Other employees you can reach at bankislam.com. View company contacts for 3637 employees →

2 education records

Khayrul Shahril Mohd Amir education

FAQ

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What company does Khayrul Shahril Mohd Amir work for?

Khayrul Shahril Mohd Amir works for Bank Islam Malaysia Berhad.

What is Khayrul Shahril Mohd Amir's role at Bank Islam Malaysia Berhad?

Khayrul Shahril Mohd Amir is listed as Deputy Manager, Customer Experience at Bank Islam Malaysia Berhad.

Where is Khayrul Shahril Mohd Amir based?

Khayrul Shahril Mohd Amir is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with Bank Islam Malaysia Berhad.

What companies has Khayrul Shahril Mohd Amir worked for?

Khayrul Shahril Mohd Amir has worked for Bank Islam Malaysia Berhad, Cimb, Aim Solutions Group Berhad, Maju Tmas Sdn Bhd (Subsidiary Of Maju Holdings Berhad), and Maybank.

Who are Khayrul Shahril Mohd Amir's colleagues at Bank Islam Malaysia Berhad?

Khayrul Shahril Mohd Amir's colleagues at Bank Islam Malaysia Berhad include Faaizah Mohamed, Irmalisa Kamazahruman, Nurkhairun Nissa, Ahmad Kamaruddin, and Nur Izzati Che Lasin.

How can I contact Khayrul Shahril Mohd Amir?

You can use AeroLeads to view verified contact signals for Khayrul Shahril Mohd Amir at Bank Islam Malaysia Berhad, including work email, phone, and LinkedIn data when available.

What schools did Khayrul Shahril Mohd Amir attend?

Khayrul Shahril Mohd Amir holds Bachelor Of Accountancy, Accounting And Finance from Universiti Teknologi Mara.

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