Kevin Buchanan

Kevin Buchanan Email and Phone Number

Results Driven | Business Development | Account Management Professional @ Eagle Rock Distributing Company
norcross, georgia, united states
Kevin Buchanan's Location
Roswell, Georgia, United States, United States
About Kevin Buchanan

I'm a results driven Business Development professional with diversified background in solution selling, client retention and quota attainment. I've provided strategic leadership to cross-functional teams selling Small Parcel and Logistics solutions to acute and non-acute facilities and Integrated Delivery Networks across Southeast Region. I'm a "Road Warrior" and driven to transform customer relationships from business partner to "Trusted Advisor".Core Competencies: • Customer Relationship Management• Prospecting and Lead Generation• Needs Assessment and Solution Selling• Communicating, Presenting and Training• Analytical and Conceptual Problem Solving• Process and Performance Improvement• Technology Support and Implementation

Kevin Buchanan's Current Company Details
Eagle Rock Distributing Company

Eagle Rock Distributing Company

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Results Driven | Business Development | Account Management Professional
norcross, georgia, united states
Website:
eaglerocks.com
Employees:
145
Kevin Buchanan Work Experience Details
  • Eagle Rock Distributing Company
    Retail Sales Merchandiser
    Eagle Rock Distributing Company Jan 2023 - Present
    Norcross, Georgia, United States
    Maintain and increase shelf facings for all products according to company standards. Clean shelving, rotate products and price all packages as necessary. Display all products by brand. Utilize Point-of-Sale materials to stimulate sales. Build, merchandise and maintain all secondary and promotional displays. Merchandise and stock all coolers if needed to effectively sell products. Call on each account as scheduled. Create, develop and maintain goodwill in every account. Drive company vehicle safely, courteously, and obey all traffic regulations. Keep company vehicle neat and clean at all times. Cooperate with Pre-Sell Representative and Merchandiser to ensure maximum efficiency and service of the bulk system.
  • Total Wine & More
    Sales Team Member
    Total Wine & More Dec 2019 - Jan 2023
    Alpharetta, Ga
    Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services. Perform cashier functions and follow minor policy while completing customer transactions. Participate in wine, spirits, and beer training to learn how to provide customers with recommendations and connect them to the right products. Replenish and maintain inventory and store visual presentation, including home spots, end caps, and platforms in preparation for product delivery.
  • Cardinal Health
    Account Consultant
    Cardinal Health Apr 2012 - Aug 2019
    Atlanta, Ga
    Single point of contact for 50+ hospitals 3PL freight management contracts in Southeast region covering AL, GA and FL with annual total contract value in excess of $12 million. Created more knowledgeable client base by educating customers on mode optimization for inbound/outbound Small Parcel, LTL and courier shipping services. Assisted customers in exceeding "Cost Avoidance" goals in excess of $5 million. Received Sales Excellence Awards for exceeding 100% goal attainment for 5 consecutive years.
  • Hp
    Account Delivery Manager
    Hp Dec 2007 - Mar 2012
    Alpharetta, Ga
    Single point of contact for 9 managed print service accounts in Mid-Atlantic region covering MD, PA, and VA with annual total contract value in excess of $4 million. Delivered comprehensive account plan for assigned clients including account set up and ongoing customer support throughout life of contract. Collaborate daily with sales, back office, and field delivery teams to ensure clients’ business expectations are exceeded resulting in 97% contract retention. Identified and pursued new opportunities with install base clients resulting in 24% increase in sales of add-on business in first three years.
  • Hp
    Remote Support Account Advocate
    Hp Apr 1998 - Dec 2007
    Atlanta, Ga
    Exceeded $6 million in annual revenue managing contracts and delivery for 10 Fortune 500 mission critical customers in Great Lakes region. 40% reduction of reactive service case creation by establishing proactive best practices for software patching and firmware updates. 10% decrease in system downtime and 30% reduction in problem reoccurrence by streamlining call flow procedures to quickly pinpoint system recovery resources required for problem diagnosis. Achieved top customer loyalty survey scores and 100% renewal rate by developing and growing customer relationships through contract lifecycle.
  • Marriott International
    Senior Project Manager
    Marriott International Mar 1995 - Apr 1998
    Behesda, Md
    Successfully deployed property management system implementation project for 60 Marriott full service hotels on-time and on-budget. Forecasted cost projections and conducted logistics planning for hotel-wide system implementation. Facilitated executive steering committee briefings regarding installation, training, technical logistics, and investment requirements. Procured all required peripheral devices, including: desktop/laptop PC’s, workstations, laser jet printers, HUBS, routers, and fiber-optic switches. Managed 4 member installation team onsite coordinating implementation activities. Implemented organization, installation and system efficiencies resulted in:• reduced time to prepare hotels for installation and cutover from 7 to 4 days• improved guest satisfaction index scores by 25%• decreased employee attrition by 10%
  • Marriott International
    Project Manager
    Marriott International Sep 1990 - Mar 1995
    Bethesda, Md
    Designed, developed, and implemented all enhancements to Marriott’s full service property management system software. Authored and edited monthly inter-departmental newsletter. Performed on-site hardware and software upgrades at full service hotels nationwide.

Kevin Buchanan Skills

Cross Functional Team Leadership Management Crm Forecasting Account Management Leadership Solution Selling Training Sales Customer Service Lead Generation Business Development Strategic Planning Budgets Program Management Selling Operations Management Team Leadership Process Improvement Project Planning Team Building Business Process Improvement New Business Development Customer Retention Sales Process Cold Calling Sales Management Sales Presentations Contract Negotiation Fleet Management Incident Handling Data Analysis Strategy Logistics Collaborative Problem Solving Staff Development Technical Services Trend Analysis Contract Management Vendor Management Direct Sales Competitive Analysis Budgeting Optimization Call Centers Strategic Partnerships Customer Relations Project Implementation Escalation Management Problem Solving

Kevin Buchanan Education Details

Frequently Asked Questions about Kevin Buchanan

What company does Kevin Buchanan work for?

Kevin Buchanan works for Eagle Rock Distributing Company

What is Kevin Buchanan's role at the current company?

Kevin Buchanan's current role is Results Driven | Business Development | Account Management Professional.

What is Kevin Buchanan's email address?

Kevin Buchanan's email address is kb****@****ine.com

What is Kevin Buchanan's direct phone number?

Kevin Buchanan's direct phone number is +140454*****

What schools did Kevin Buchanan attend?

Kevin Buchanan attended University Of Dayton.

What are some of Kevin Buchanan's interests?

Kevin Buchanan has interest in Weight Training, Biking, Attending College Football Games, Tennis, Golf.

What skills is Kevin Buchanan known for?

Kevin Buchanan has skills like Cross Functional Team Leadership, Management, Crm, Forecasting, Account Management, Leadership, Solution Selling, Training, Sales, Customer Service, Lead Generation, Business Development.

Who are Kevin Buchanan's colleagues?

Kevin Buchanan's colleagues are Mary Dunn, Nicholas Jacobson, Shane Spurgetis, Matt Hall, Colin Tessner, Josh Culbreth, Gabriel White.

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