Kelsey Heidkamp Email & Phone Number

Denver, Colorado, United States

Denver Metropolitan Area

Denver, Colorado, United States

- Served as the head Grill Master and culinary director for culinary content productions for the global Weber Connect app, managing 3 large-scale productions annually, supporting 50+ countries globally. - Supported the marketing department by managing the food stylist team and serving as the product expert on set for annual lifestyle production, which showcased new products coming to market. - Was a strong leader in the entire process of content creation from recipe development, recipe adaptation, recipe quality assurance, back-end systems data entry, app testing, content creation, launching new content, testing live content, and content editing based on consumer feedback. - Showcased skill versatility during content productions juggling roles such as lead griller, lead food stylist, and lead on-camera talent. - Demonstrated leadership in managing a team of recipe developers and provided feedback on ways to improve recipes for specific Weber products and developed and adapted hundreds of recipes that are currently used by 50+ global countries.- Performed quality assurance for the hardware and software of the Weber Connect app and associated products, running over 2,600 programs over the course of 4 years. - Worked alongside Research and Development and Product Management teams to perform quality assurance of both connected and non-connected new products in development, providing detailed feedback which was often used in the creation of new products.- Demonstrated and educated grilling consumers by serving as an internal spokesperson and brand ambassador for Weber’s retailer partners and social media events. Third hyperlink above is an example. - Motivated Weber consumers during live virtual hands-on grilling classes that took place in my backyard.

Greater Chicago Area

- General Manager of Weber’s Global Grill Academy facility and team at corporate headquarters, which is a hands-on training facility that educates thousands of individuals yearly on Weber’s products and the Weber Brand. - Served as a lead Weber Grill Master and utilized expertise training skills to manage and deliver Global product training programs to internal departments, retail partners, consumers, and third-party partners that live up to Weber brand standards.- Demonstrated great leadership skills by providing all Weber internal employees an opportunity to participate in Weber’s Ambassador Training Program, which in turn uplifts Weber’s corporate culture and employee’s passion for the Weber Brand. - Demonstrated great communication skills in educating over three hundred Grill Academy employees and Managers world-wide on the Weber Brand and experience. - Demonstrated great management skills in implementing the Weber Ambassador Product Training program in both current and new emerging markets, which include; Europe, Asia, Australia, Canada, and Mexico. - Exhibited excellence in the development and execution of suite-level grilled meals.- Demonstrated great team working capabilities when working with every department in the company to support new product launch testing and new product roll-outs by providing detailed product education classes and hand-on experiences. - Showcased individual commitment and hard work in completion of Weber’s internal Grill Master Program, serving as Weber’s only female Grill Master. Additional work included; additional specified training, marketing presentations, homework and written assignments, media training, blog writing, and over fifteen hundred hours of logged grilling. - Demonstrated exceptional communication skills when promoting Weber’s Brand during commercial advertising, which ranged from live media including TV and radio, to print media, and social media.

Greater Chicago Area

- Developed and implemented Weber's Grill Ambassador Product Training Program, which was used as Weber's top Corporate Training Program. - Displayed exceptional instructional skills when leading the Ambassador Product Training Program, which was a thorough one-week training program, that ensured all participants were fully educated on how to sell and speak to Weber products and the Weber brand. - Showcased excellent communication skills when delivering product trainings to internal departments, retail partners, consumers, and third-party partners, ensuring each and every training lived up to Brand standards. - Exhibited exceptional organizational skills when delivering a comprehensive Weber Grill Ambassador Product Training to our Mobile Grill Academy training specialists before they trained our retailer partners and consumers. - Strived for excellence in everything throughout Weber's mobile marketing initiatives and led audits with on-road specialists in the field to ensure that National events lived up to Weber's Global brand standards. - Was a key contributor who strengthened Weber's brand position in the marketplace by providing product overviews and live demos at trade shows, consumer shows, promotional events, and other special events.- Showcased commitment and hard work in the completion of Weber's internal Grill Expert Program, which included; additional specified training, marketing presentations, homework and written assignments, blog writing, and over five hundred hours of logged grilling. - Assisted the Grill Master in the preparation of Executive Suite Level meals.- Had the ability to motivate all Weber internal employees by leading fun, educational grilling classes, which in turn increased their potential in their daily jobs.

Greater Chicago Area

- Showcased exceptional relationship building skills when welcoming and greeting all Weber Academy guests.- Demonstrated leadership skills when scheduling all events at the Grill Academy.- Streamlined all functions of the Weber Academy facility, which included; product management, food management, supply management, cleaning, organization, and customer service processes.- Showcased exceptional communication skills when working with all levels of the organization.- Demonstrated organizational skills in scheduling all meetings for internal, retailer partner, and consumer events. - Always had a positive attitude and genuine empathy when dealing with many different meeting requests. - Assisted the Grill Master in the preparation of Executive Suite Level meals.- Showcased excellent ability to adapt to changing work environments when assisting with various departments and events. - Displayed great teamwork when assisting in brand education classes and hands on grilling classes to all internal, retailer partner, and consumer events.

Responsible for the management of both the catering and carry-out operations.- Point of contact for all catering events.- Coordinate, lead, and execute all catering events.- Manage carry-out team during busy hours of service.

Responsible for the management of the working team and all operations of the restaurant during working shifts.- Responsible for maintaining money, calculating daily prep sheet, forecasting daily sales, stocking as appropriate, and assigning daily tasks to employees.- Strives to guarantee 100% customer satisfaction. - Utilize critical thinking while placing weekly food orders.- Calculate inventory and compare numbers with total forecasted weekly sales.- Responsibilities include keeping track of how much food is prepped daily, how much food is stored and how much is wasted.- Training and educating each employee on the food preparation process.- Consistently communicate zero tolerance for cross contamination of chicken, beef and vegetables in addition to the importance of sanitation.

Iowa City, Iowa Area

Responsible for the management of the working team and all operations of the restaurant during working shifts. - Lead Manager for team during opening and closing shifts. - Responsible to compile weekly employee availability and create a schedule that meets the needs of the store.- Strives to guarantee 100% customer satisfaction. - Responsible to keep track of how much food is prepped daily, how much food is stored, and how much is wasted.