As the Chief Digital Officer (CDO) at ENGINE, SHARK, LLC, my primary responsibility is driving our organization's digital transformation and spearheading social media, technology, and artificial intelligence initiatives.My Responsibilities include:Digital Strategy Development: I focus on developing and executing a comprehensive digital strategy harmonizing with our company's vision, goals, and market trends. Social Media Management: I oversee all aspects of our social media presence. From content creation to community engagement and social advertising, I ensure our brand enjoys increased visibility, higher engagement, and unwavering customer loyalty through innovative social media campaigns.Technology Integration: I constantly seek opportunities to leverage emerging technologies and trends to optimize our business processes and elevate customer experiences.Artificial Intelligence Implementation: I actively explore and implement artificial intelligence and machine learning solutions. Data Analytics: Utilizing data-driven insights forms the backbone of my approach. Measuring ROI on digital investments also helps me fine-tune our strategies for optimal outcomes.Cybersecurity and Data Privacy: Safeguarding sensitive data and customer information is paramount. I am dedicated to ensuring robust cybersecurity measures are in place and continuously staying informed about data privacy regulations and compliance requirements.Collaborative Leadership: My role involves close collaboration with cross-functional teams. Integrating digital initiatives seamlessly across various departments is vital to achieving our collective goals.Market Research: Staying ahead of industry trends, competitors, and digital innovation best practices is essential. Through vigilant market research, I consistently identify opportunities to keep our organization at the forefront of the ever-evolving market landscape.

My tasks were all around, from content making, social media, newsletters, admin tasks, and website making.

My tasks were focused on generating leads by cold calling. Batch dialer, an automatic dialer, was used.

I am a part of the school's student body that handles the social media accounts of our department. Tasks are done such as live-tweeting, creating captions, and scheduling posts for publicity.

I worked as a retail customer support agent. We handle tasks not limited to refunding, checking the customer's account, etc.