Efficient operations are the precondition for successful scaling. I am an adept business and operations strategist with a robust background in tech and entertainment who applies his extensive sales leadership and team-building skills to surpass organizational targets. I identify operational inefficiencies and standardize processes, continuously cementing my track record of improving operational effectiveness and business results.As Panzura's East Coast Commercial and Enterprise Sales Manager, I oversee 58 accounts, managing deals up to $500K and handling key accounts with over $1M in annual subscriptions. I leverage HubSpot CRM to engage in daily management, and I'm committed to aggressive prospecting, strategic hunting, and cold calling to expand business opportunities. Below are some of my top accomplishments: • Championing customer success initiatives at Panzura, achieving a 100% client retention rate over a two-year period, with no losses due to competitors or employee dissatisfaction, and maintaining the entire account base for the entire tenure.• Managing high-profile tech product launch events from 2016 to 2020 for Creative Technology, including live announcements for new products, successfully executing the events and earning sustained responsibility for the prestigious project over four years.I am always open to expanding my professional network. If you would like to connect, please contact me at kenthend@gmail.com.Specialties: Account Management, Information Technology Sales, Live Audio Production, Video Teleconferencing, Custom Design/Build in Production Media
Listed skills include Av, Sound, Audio Engineering, Video, and 17 others.
