Kherissa Morris, Mba Email & Phone Number

Clemson, SC, US

Remote

- Manage HR projects including new software implementation and development of policies, procedures and resources- Partner with business units to identify and create development opportunities and evaluate position and resource needs- Direct full-cycle recruitment including guiding 20 hiring managers in the recruitment process, onboarding 40 employees.

Working to improve SkyWest Charter’s recruitment processes, train new staff and onboard a variety of positions for this new branch of SkyWest Inc.

Remote

- Analyze, identify, and facilitate quarterly improvement projects with IT and other departments to streamline and automate team processes and save 5% of time each quarter- Establish and meet deadlines for team KPIs each week and quarter- Created 20-page training and resource documentation for 30-person recruiting team- Screen applications, review.

Provo, Utah, United States

- 50% reduction in customer wait time and staff information retrieval due to file digitalization- Co-led city department of 20 full-time staff to receive national accreditation scoring a 98% across 120+ standards in top national percentiles by creating a 200-page narrative and gathering and creating 700 supporting documents over the course of 1 year.

Provo Recreation Center

- Oversaw 2 facility improvement projects to increase patron satisfaction- Coordinated 120+ staff members for 183 weekly fitness classes- Added new satellite gym with an additional 28 fitness classes, personal training program and 10 additional staff

Provo, Utah Area

- Train and efficiently relay information to 30+ employees on fitness floor responsibilities- Develop excel documents to simplify recording and organization of information for guest service staff on fitness floor- Cultivate positive customer relations with patrons and within all guest service staff

Provo, Utah Area

- Cultivate positive customer relations with patrons and within all guest service staff- Problem solve for patrons and deescalate situations while enforcing company policies

- Created workout plans for over 25 clients tailored to their individual fitness needs and goals- Designed and facilitated fitness classes for 15+ individuals to increase muscular strength, cardiovascular endurance and functional fitness

Spanish Fork, UT

- Generate workout plans each week for 20+ clients in order to reach specific health goals- Develop professional and personal relationships with clients to improve the overall gym experience

Provo, Utah Area

- Generate 2 workout plans for 5 clients in order to reach their health goals- Research appropriate exercises to perform with each client based on their fitness level and goals- Produced an official document of "How to Build a Workout" to aid my clients in transitioning from a personal trainer to working out on their own after the program

Provo, Utah Area

- Cultivated positive customer experiences via phone- Trained new employees on proper company protocols

Master Of Business Administration - Mba, Business Administration And Management, Marketing, 3.9

Activities and Societies: - Recognized as SUU School of Business Outstanding MBA Student 2021-22 - Key coursework: Strategy, Managing.

Bachelor'S Degree, Exercise And Wellness, 3.82