Kelsey Hetrick

Kelsey Hetrick Email and Phone Number

Focusing on PURPOSE - PEOPLE - PROCESS to enhance the customer experience at the Farmers & Merchants Bank. NMLS #1020954 @ Farmers & Merchants Bank
boswell, indiana, united states
Kelsey Hetrick's Location
Lafayette, Indiana Metropolitan Area, United States
Kelsey Hetrick's Contact Details

Kelsey Hetrick personal email

n/a

Kelsey Hetrick phone numbers

About Kelsey Hetrick

I ask and challenge “why”.By creating or enhancing processes and procedures, I partner with businesses and organizations to help them make decisions to run more effectively and efficiently. I am also passionate about community involvement, personal growth and responsibility, and leadership and desire to serve those around me.

Kelsey Hetrick's Current Company Details
Farmers & Merchants Bank

Farmers & Merchants Bank

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Focusing on PURPOSE - PEOPLE - PROCESS to enhance the customer experience at the Farmers & Merchants Bank. NMLS #1020954
boswell, indiana, united states
Website:
fmbank.org
Employees:
26
Kelsey Hetrick Work Experience Details
  • Farmers & Merchants Bank
    Senior Vice President & Digital Banking Manager
    Farmers & Merchants Bank Feb 2023 - Present
    Digital banking is the bank of today. My primary role consists of analyzing data, researching vendors and solutions, recommending the right fit for the bank, and then implementing & training on those digital products & services to improve our customer experience. This includes both products & services that customers may directly use (digital banking enhancements) but also internal processes & products to help our bankers be more efficient & effective within their roles - again, ultimately improving our end customer experience.In addition, I continue to be an administrative contact for our bank's eSign capability which provides convenience to our customers in quick document signing capacity. Additionally, I have taken on the primary role to complete implementation of the bank's Business Online Banking platform including improved products and features for our customers including Positive Pay, Wires, and ACH availability.
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Kelsey Hetrick Skills

Leadership Customer Service Time Management Microsoft Excel Coaching Budgets Finance Microsoft Word Powerpoint Microsoft Office Public Speaking Team Leadership Networking Proposal Writing Banking Team Building Training Outlook

Kelsey Hetrick Education Details

Frequently Asked Questions about Kelsey Hetrick

What company does Kelsey Hetrick work for?

Kelsey Hetrick works for Farmers & Merchants Bank

What is Kelsey Hetrick's role at the current company?

Kelsey Hetrick's current role is Focusing on PURPOSE - PEOPLE - PROCESS to enhance the customer experience at the Farmers & Merchants Bank. NMLS #1020954.

What is Kelsey Hetrick's email address?

Kelsey Hetrick's email address is kh****@****fmb.net

What is Kelsey Hetrick's direct phone number?

Kelsey Hetrick's direct phone number is +191248*****

What schools did Kelsey Hetrick attend?

Kelsey Hetrick attended Indiana State University - Scott College Of Business, Indiana State University - Scott College Of Business.

What skills is Kelsey Hetrick known for?

Kelsey Hetrick has skills like Leadership, Customer Service, Time Management, Microsoft Excel, Coaching, Budgets, Finance, Microsoft Word, Powerpoint, Microsoft Office, Public Speaking, Team Leadership.

Who are Kelsey Hetrick's colleagues?

Kelsey Hetrick's colleagues are Rachel Hubbard, Matt Illingworth, Steven Wilson, Roseann Ruiz, Grant Whaley, Gail Brickler, Noah Vanderwall.

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