technical support

- Installed, configured, and deployment of new network, access point and telephone systems.- Provided timely and effective technical assistance to end-users experiencing issues with ICT and low current systems, including hardware, software, and network-related problems.- Diagnosed and resolved technical issues with CCTV surveillance systems, access control systems, PBX telephone systems, and other low current devices. Utilized diagnostic tools and methodologies to identify root causes and implement solutions.- Ensured compliance with security protocols and regulations related to ICT and low current systems, including data privacy laws.

- Designed low current systems based on client requirements, building codes, and industry standards.- Coordinated the installation and deployment of low current systems, including CCTV cameras and access control panels. Ensured proper placement, wiring, and configuration of components.- Conducted comprehensive testing and commissioning of low current systems to verify functionality, performance, and compliance with specifications Identify and rectify any deficiencies or issues.

- Monitored the performance of GSM network elements, including base stations, antennas, and transmission links, to ensure optimal operation and quality of service of MTN network.- Performed troubleshooting of technical issues and faults in the GSM network, including hardware failures, transmission errors, and signaling problems.- Arranged routine preventive maintenance activities on GSM network equipment to prevent potential failures and ensure uninterrupted operation.

- Checked the performance of fiber optic network elements, including cables, splice closures, and termination points, to ensure optimal operation and quality of service.- Diagnosed and troubleshoot technical issues and faults, such as fiber breaks, signal degradation, and connector damage. Utilized OTDR and other testing equipment to pinpoint fault locations and implement corrective actions.